Blackview User Forum

 
hebugumua
Topic Author
Posts: 3
Joined: Thu Dec 21, 2017 6:29 pm

[TRACKED] a few days аgo, my blackview 8000pro forget every day speed dialed numbers

Fri May 10, 2019 8:20 pm

а few days ago, my blackview 8000pro forget every day speed dialed numbers. What is problem?
I bought new bv8000pro. When i speak with bv8000pro my friends say me that for seconds they dont hear me. My voice its normal at beginning of conversation. but sometimes my voice fades away and dissapear for seconds. What is problem?
 
blackview_admin
Posts: 6352
Joined: Mon Aug 17, 2015 3:30 am
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Re: a few days аgo, my blackview 8000pro forget every day speed dialed numbers

Sat May 11, 2019 9:58 am

Hi there!
Never heard about such issue in this phone model, honestly.
Considering that i can't know what apps did you install on your phone, the first thing to do is performing a factory reset and start your phone from scratch. Then please report if the issue is still there.
 
lucky1guddi
Posts: 28
Joined: Thu Apr 26, 2018 7:42 am

Re: a few days аgo, my blackview 8000pro forget every day speed dialed numbers

Sat May 11, 2019 5:34 pm

I also face the same problem after 4pda update
 
hebugumua
Topic Author
Posts: 3
Joined: Thu Dec 21, 2017 6:29 pm

Re: a few days аgo, my blackview 8000pro forget every day speed dialed numbers

Thu May 16, 2019 5:37 am

What is 4pda update?
I bought new bv8000pro. When i speak with bv8000pro my friends say me that for seconds they dont hear me. My voice its normal at beginning of conversation. but sometimes my voice fades away and dissapear for seconds. What is problem?
 
dasiro
Posts: 24
Joined: Wed Nov 29, 2017 9:27 am

Re: a few days аgo, my blackview 8000pro forget every day speed dialed numbers

Sat May 18, 2019 10:00 am

same here, with the last official 7.0 build that's been made available via OTA without rooting
 
blackview_admin
Posts: 6352
Joined: Mon Aug 17, 2015 3:30 am
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Re: a few days аgo, my blackview 8000pro forget every day speed dialed numbers

Sat May 18, 2019 11:06 am

Guys, did you perform a factory reset after the update?
 
mac3000
Posts: 17
Joined: Thu Jun 08, 2017 7:37 am

Re: a few days аgo, my blackview 8000pro forget every day speed dialed numbers

Sun May 19, 2019 10:00 pm

Mine do the same on last Android 7, last update nearly year ago and perform a factory reset after that.
 
blackview_admin
Posts: 6352
Joined: Mon Aug 17, 2015 3:30 am
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Re: a few days аgo, my blackview 8000pro forget every day speed dialed numbers

Tue May 21, 2019 12:55 pm

ok, will forward such issue to the tech team.
 
dasiro
Posts: 24
Joined: Wed Nov 29, 2017 9:27 am

Re: [TRACKED] a few days аgo, my blackview 8000pro forget every day speed dialed numbers

Wed May 22, 2019 8:19 am

I can't even remember since it's been so long ago, I haven't even installed or removed any apps in weeks
 
Robert842
Posts: 1
Joined: Wed May 22, 2019 4:41 pm

Re: [TRACKED] a few days аgo, my blackview 8000pro forget every day speed dialed numbers

Wed May 22, 2019 5:48 pm

hebugumua wrote:
а few days ago, my blackview 8000pro forget every day speed dialed numbers. What is problem?

Is there any updated news on resolving this problem, i experience also on my BV 8000 pro for about a month

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