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blackview_admin
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Re: BV 8000 PRO problem with camera and network

Wed Mar 14, 2018 11:58 am

tony37420 wrote:
blackview_admin wrote:
tony37420 wrote:

Ok, I download only : "BV8000Pro_blackview_20180308" and I flash the phone with the application wrote in the tutorial
Yesterday I have transfert the "BV8000Pro_blackview_20180308" on my phone and I have doing a local update, 1 hour later it's done, the probleme is always stay


Did you perform a factory reset after such update?

Oh no, you think it's necessary?


It's mandatory!
Not performing a factory reset after a firmware update may lead to weird issues!
 
tony37420
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Posts: 13
Joined: Thu Mar 08, 2018 2:54 pm

Re: [SOLVED] BV 8000 PRO problem with camera and network

Thu Mar 15, 2018 7:05 am

Hello,
I try it yesterday, the problems stay.
So I try to flash my phone tommorow, I download only this file ? (part 2) : "BV8000Pro_blackview_20180308" or an other ?
 
blackview_admin
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Re: [SOLVED] BV 8000 PRO problem with camera and network

Thu Mar 15, 2018 8:47 am

tony37420 wrote:
Hello,
I try it yesterday, the problems stay.
So I try to flash my phone tommorow, I download only this file ? (part 2) : "BV8000Pro_blackview_20180308" or an other ?


Yeah, the file is correct.
Remember to perform a factory reset after the update!
 
tony37420
Topic Author
Posts: 13
Joined: Thu Mar 08, 2018 2:54 pm

Re: [SOLVED] BV 8000 PRO problem with camera and network

Thu Mar 15, 2018 2:34 pm

I'm at the end of the step 2, but you can look my screenshot, I have uninstall the driver, I plug my phone (shutdown) on the computer and it appear that, I can continue the step or there was a problem ?
Attachments
why.jpg
Screenshot driver when I plug the phone
why.jpg (90.5 KiB) Viewed 377 times
 
blackview_admin
Posts: 4986
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Re: [SOLVED] BV 8000 PRO problem with camera and network

Thu Mar 15, 2018 6:04 pm

tony37420 wrote:
I'm at the end of the step 2, but you can look my screenshot, I have uninstall the driver, I plug my phone (shutdown) on the computer and it appear that, I can continue the step or there was a problem ?


Don't worry, it has to be like that ;)
 
tony37420
Topic Author
Posts: 13
Joined: Thu Mar 08, 2018 2:54 pm

Re: [SOLVED] BV 8000 PRO problem with camera and network

Mon Mar 19, 2018 12:44 pm

Hello,
I flash my phone today, I do screenshot, the flash update is good ?
Attachments
Screenshot_20180319-133501.png
Screenshot_20180319-133501.png (110.08 KiB) Viewed 322 times
Screenshot_20180319-133455.png
Screenshot_20180319-133455.png (141.91 KiB) Viewed 322 times
 
blackview_admin
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Re: [SOLVED] BV 8000 PRO problem with camera and network

Mon Mar 19, 2018 2:51 pm

Yes, it is ;)
Remember also to perform a factory reset after that!
 
tony37420
Topic Author
Posts: 13
Joined: Thu Mar 08, 2018 2:54 pm

Re: [SOLVED] BV 8000 PRO problem with camera and network

Mon Mar 19, 2018 3:16 pm

Yes I do a factory reset, the problem with the photo stay, I install open camera app, it's a little better :)
Next I will try the network, I will tell you for the result ;)
 
tony37420
Topic Author
Posts: 13
Joined: Thu Mar 08, 2018 2:54 pm

Re: [SOLVED] BV 8000 PRO problem with camera and network

Tue Mar 20, 2018 7:30 am

Hello, I have the same problem with the network, only the data connection is ok, when I call, the network fall :S
An idea ?
thank's
 
blackview_admin
Posts: 4986
Joined: Mon Aug 17, 2015 3:30 am
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Re: [SOLVED] BV 8000 PRO problem with camera and network

Tue Mar 20, 2018 3:34 pm

tony37420 wrote:
Hello, I have the same problem with the network, only the data connection is ok, when I call, the network fall :S
An idea ?
thank's


Can you put your SIM in another SIM slot and report back?

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