Blackview User Forum

 
AleP
Posts: 77
Joined: Mon Apr 30, 2018 5:26 pm

Re: Technical problems with Blackview BV8000 Pro

Mon May 14, 2018 5:48 pm

Protrix wrote:
Hello, 
Six months ago I have purchased the Blackview BV8000 Pro. Until today, it worked well, but due to unknown sogtware error, the phone do not accept graphic key and did not take fingerprints. I did not change anything in the settings and I remember the old graphic key pattern. The number of attempts to enter a password due to an error is not limited, so I can not reset the password. All this has led to the fact that I can not use my phone. Also I do not want to lose important information from this device. Please tell me how to reset the graphic key pattern.
Thank you in advance.


And yes! Technical support does not work!
Section "Contact Us" gives an error - 邮件发送失败!

In this video through a bug I managed to access the smartphone without entering any password, then make a backup or save your data!

Link of the video: https://drive.google.com/open?id=1bgvp_ ... 8eKOaAqBm4
 
AleP
Posts: 77
Joined: Mon Apr 30, 2018 5:26 pm

Re: [SOLVED] Pin Code Changed By Itself

Mon May 14, 2018 5:48 pm

ipollen wrote:
My phone has also just changed it's PIN and I can no longer access the phone.
I normally use finger print access and every once in awhile it will also prompt me for the PIN.
This had been working for many months prior to lunchtime today.

Help :-(

In this video through a bug I managed to access the smartphone without entering any password, then make a backup or save your data!

Link of the video: https://drive.google.com/open?id=1bgvp_ ... 8eKOaAqBm4
 
AleP
Posts: 77
Joined: Mon Apr 30, 2018 5:26 pm

Re: [SOLVED] Pin Code Changed By Itself

Mon May 14, 2018 5:49 pm

Spiritus86 wrote:
Hello,

my phone apparently also changed it's PIN during the last days. Today it rebooted and i can no longer unlock it.

When I boot the phone, the PIN is accepted the first time I enter it, but when the phone asks for it a second time (after starting Android), it tells me, that the PIN is incorrect.

The "Find my device" page does NOT offer the possibility to set a new PIN, but only to lock the device.

Thanks for any help!

In this video through a bug I managed to access the smartphone without entering any password, then make a backup or save your data!

Link of the video: https://drive.google.com/open?id=1bgvp_ ... 8eKOaAqBm4
 
AleP
Posts: 77
Joined: Mon Apr 30, 2018 5:26 pm

Re: [SOLVED] Pin Code Changed By Itself

Mon May 14, 2018 5:50 pm

microspidy wrote:
Hi!

During this morning, my phone changed the pin code by itself. I tried to make the block through "Find my Device" but i didn't any option to introduce a new password.

Can anyone help me? Did anyone know how can i proceed?

Thank u so much!

If it works enter the new passcode in the bv8000 pro, but if not worked try this!

Link of the video: https://drive.google.com/open?id=1bgvp_ ... 8eKOaAqBm4
 
blackview_admin
Posts: 5125
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: [TRACKED] Pin Code Changed By Itself

Mon May 14, 2018 8:00 pm

NICE MOVE ALEP!  :D
 
AleP
Posts: 77
Joined: Mon Apr 30, 2018 5:26 pm

Re: [TRACKED] Pin Code Changed By Itself

Thu May 17, 2018 7:01 pm

blackview_admin wrote:
NICE MOVE ALEP!  :D

Thanks!
 
onurmarx
Posts: 1
Joined: Tue May 22, 2018 8:36 pm

Re: [TRACKED, WORKAROUND FOUND] Pin Code Changed By Itself

Tue May 22, 2018 8:45 pm

Hello,
I have the same problem of pattern changing by itself (pattern for launching android OK but on homepage it says it's not the good one), and the screen capture bypass doesn't work for me : nothing happens when i push the left button.
I tried doing backups from the android recovery screen without success and can't access with USB my memory.
Is there a fix getting worked on or am i bound to have to lose my data with a hard reset ?
Thanks for the help,
 
blackview_admin
Posts: 5125
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: [TRACKED, WORKAROUND FOUND] Pin Code Changed By Itself

Thu May 24, 2018 3:53 pm

onurmarx wrote:
Hello,
I have the same problem of pattern changing by itself (pattern for launching android OK but on homepage it says it's not the good one), and the screen capture bypass doesn't work for me : nothing happens when i push the left button.
I tried doing backups from the android recovery screen without success and can't access with USB my memory.
Is there a fix getting worked on or am i bound to have to lose my data with a hard reset ?
Thanks for the help,

Unfortunately if the Alep workaround doesn't work for you, the only solution will be an hard reset :(
 
Solo
Posts: 2
Joined: Thu Jun 07, 2018 9:45 pm

Re: [TRACKED, WORKAROUND FOUND] Pin Code Changed By Itself

Thu Jun 07, 2018 10:02 pm

Thanks Alep. Let me try that. I am experiencing the same exact thing with my BV8000 pro.
 
AleP
Posts: 77
Joined: Mon Apr 30, 2018 5:26 pm

Re: [TRACKED, WORKAROUND FOUND] Pin Code Changed By Itself

Fri Jun 08, 2018 9:32 am

Solo wrote:
Thanks Alep. Let me try that. I am experiencing the same exact thing with my BV8000 pro.

It worked?

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