Blackview User Forum

 
carl.g
Posts: 7
Joined: Tue Nov 07, 2017 9:13 am

Re: [SOLVED] Pin Code Changed By Itself

Wed Apr 18, 2018 11:26 am

blackview_admin wrote:
Motionman2008 wrote:
I did some searching around and I found something that's meant to use Google's "Find my Device".
In order to do it, you'll need to go to https://www.google.com/android/find and log in to your connected google account. When it finds your phone, choose the lock option and it should prompt you to put in a new password.

This is meant to override the current password when set (after some delay ~5mins)


Thanks for your precious feedback!
This solution may work, so... let's hope that! ;)


Thanks a lot for the suggestion! Will try that!
 
blackview_admin
Posts: 4813
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: [SOLVED] Pin Code Changed By Itself

Wed Apr 18, 2018 1:51 pm

Please report if this solves your issues, so that i can make this thread more visibile! ;)
 
microspidy
Posts: 1
Joined: Wed Apr 25, 2018 11:08 am

Re: [SOLVED] Pin Code Changed By Itself

Wed Apr 25, 2018 11:12 am

Hi!

During this morning, my phone changed the pin code by itself. I tried to make the block through "Find my Device" but i didn't any option to introduce a new password.

Can anyone help me? Did anyone know how can i proceed?

Thank u so much!
 
Spiritus86
Posts: 1
Joined: Wed Apr 25, 2018 5:10 pm

Re: [SOLVED] Pin Code Changed By Itself

Wed Apr 25, 2018 5:18 pm

Hello,

my phone apparently also changed it's PIN during the last days. Today it rebooted and i can no longer unlock it.

When I boot the phone, the PIN is accepted the first time I enter it, but when the phone asks for it a second time (after starting Android), it tells me, that the PIN is incorrect.

The "Find my device" page does NOT offer the possibility to set a new PIN, but only to lock the device.

Thanks for any help!
 
blackview_admin
Posts: 4813
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: [SOLVED] Pin Code Changed By Itself

Wed Apr 25, 2018 6:34 pm

microspidy wrote:
Hi!

During this morning, my phone changed the pin code by itself. I tried to make the block through "Find my Device" but i didn't any option to introduce a new password.

Can anyone help me? Did anyone know how can i proceed?

Thank u so much!


yeah, i can confirm that something in google "Find my Device" webpage changed.
It doesn't allow you to set a new password anymore.

What about trying the app? Maybe the app allows you to remotely change pin/password.
You'll have to use this app in another phone, to manage your BV8000pro.
https://play.google.com/store/apps/deta ... views=true
 
Protrix
Posts: 1
Joined: Fri May 11, 2018 7:11 am

Technical problems with Blackview BV8000 Pro

Fri May 11, 2018 6:45 pm

Hello, 
Six months ago I have purchased the Blackview BV8000 Pro. Until today, it worked well, but due to unknown sogtware error, the phone do not accept graphic key and did not take fingerprints. I did not change anything in the settings and I remember the old graphic key pattern. The number of attempts to enter a password due to an error is not limited, so I can not reset the password. All this has led to the fact that I can not use my phone. Also I do not want to lose important information from this device. Please tell me how to reset the graphic key pattern.
Thank you in advance.


And yes! Technical support does not work!
Section "Contact Us" gives an error - 邮件发送失败!
 
blackview_admin
Posts: 4813
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: Technical problems with Blackview BV8000 Pro

Sat May 12, 2018 12:59 pm

Protrix wrote:
Hello, 
Six months ago I have purchased the Blackview BV8000 Pro. Until today, it worked well, but due to unknown sogtware error, the phone do not accept graphic key and did not take fingerprints. I did not change anything in the settings and I remember the old graphic key pattern. The number of attempts to enter a password due to an error is not limited, so I can not reset the password. All this has led to the fact that I can not use my phone. Also I do not want to lose important information from this device. Please tell me how to reset the graphic key pattern.
Thank you in advance.


And yes! Technical support does not work!
Section "Contact Us" gives an error - 邮件发送失败!

Moved your post here. No reason to open a new thread for the same issue!
 
blackview_admin
Posts: 4813
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: [SOLVED] Pin Code Changed By Itself

Sun May 13, 2018 4:12 pm

This issue is now tracked.
 
AleP
Posts: 39
Joined: Mon Apr 30, 2018 5:26 pm

Re: [TRACKED] Pin Code Changed By Itself

Mon May 14, 2018 5:10 pm

FOR NOW YOU CAN USE THE LOCKSCREEN DANGEROUS BUG!
Here is the topic and the video!
Topic: viewtopic.php?f=191&t=375034
Video: https://drive.google.com/file/d/16uJ1V1 ... -5XGW/view
TRY TO DO A BACKUP OR SOMETHING!
 
AleP
Posts: 39
Joined: Mon Apr 30, 2018 5:26 pm

Re: [SOLVED] Pin Code Changed By Itself

Mon May 14, 2018 5:46 pm

carl.g wrote:
blackview_admin wrote:
Motionman2008 wrote:
I did some searching around and I found something that's meant to use Google's "Find my Device".
In order to do it, you'll need to go to https://www.google.com/android/find and log in to your connected google account. When it finds your phone, choose the lock option and it should prompt you to put in a new password.

This is meant to override the current password when set (after some delay ~5mins)


Thanks for your precious feedback!
This solution may work, so... let's hope that!  ;)


Thanks a lot for the suggestion! Will try that!

In this video through a bug I managed to access the smartphone without entering any password, then make a backup or save your data!
Link of the video: https://drive.google.com/open?id=1bgvp_ ... 8eKOaAqBm4

Who is online

Users browsing this forum: No registered users and 1 guest