Blackview User Forum

 
JiullJuinn
Topic Author
Posts: 15
Joined: Tue Aug 08, 2017 11:48 am

[TRACKED, WORKAROUND FOUND] Pin Code Changed By Itself

Sun Mar 11, 2018 9:49 am

Hi. Second time Pin code changed by itself and I cant enter phone. And Clock show current time with big delay.
 
blackview_admin
Posts: 4944
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: Pin Code Changed By Itself

Sun Mar 11, 2018 3:32 pm

Hi there!
It's the first time i hear about such issue.
Please update your device to the latest firmware (20180124), perform a factory reset and report back ;)
 
carl.g
Posts: 7
Joined: Tue Nov 07, 2017 9:13 am

Re: [SOLVED] Pin Code Changed By Itself

Wed Apr 11, 2018 6:46 am

This also seems to have happened to my phone today. Have used it several months, then suddenly does not accept PIN.
Have data on it that I do not want to wipe.
Please advise...
 
blackview_admin
Posts: 4944
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: [SOLVED] Pin Code Changed By Itself

Wed Apr 11, 2018 5:01 pm

carl.g wrote:
This also seems to have happened to my phone today. Have used it several months, then suddenly does not accept PIN.
Have data on it that I do not want to wipe.
Please advise...


Can you unlock it with fingerprint?
 
carl.g
Posts: 7
Joined: Tue Nov 07, 2017 9:13 am

Re: [SOLVED] Pin Code Changed By Itself

Wed Apr 11, 2018 7:44 pm

Cannot unlock with fingerprint. That stopped working too. No response when I try.
 
blackview_admin
Posts: 4944
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: [SOLVED] Pin Code Changed By Itself

Thu Apr 12, 2018 5:47 pm

I can't see any other solution except a factory reset, unfortunately.
 
Motionman2008
Posts: 3
Joined: Fri Feb 09, 2018 8:55 am

Re: [SOLVED] Pin Code Changed By Itself

Fri Apr 13, 2018 9:06 am

I did some searching around and I found something that's meant to use Google's "Find my Device".
In order to do it, you'll need to go to https://www.google.com/android/find and log in to your connected google account. When it finds your phone, choose the lock option and it should prompt you to put in a new password.

This is meant to override the current password when set (after some delay ~5mins)
 
blackview_admin
Posts: 4944
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: [SOLVED] Pin Code Changed By Itself

Sat Apr 14, 2018 11:15 am

Motionman2008 wrote:
I did some searching around and I found something that's meant to use Google's "Find my Device".
In order to do it, you'll need to go to https://www.google.com/android/find and log in to your connected google account. When it finds your phone, choose the lock option and it should prompt you to put in a new password.

This is meant to override the current password when set (after some delay ~5mins)


Thanks for your precious feedback!
This solution may work, so... let's hope that! ;)
 
ipollen
Posts: 3
Joined: Sat Jan 06, 2018 6:25 pm

Re: [SOLVED] Pin Code Changed By Itself

Mon Apr 16, 2018 12:04 pm

My phone has also just changed it's PIN and I can no longer access the phone.
I normally use finger print access and every once in awhile it will also prompt me for the PIN.
This had been working for many months prior to lunchtime today.

Help :-(
 
blackview_admin
Posts: 4944
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: [SOLVED] Pin Code Changed By Itself

Mon Apr 16, 2018 2:21 pm

ipollen wrote:
My phone has also just changed it's PIN and I can no longer access the phone.
I normally use finger print access and every once in awhile it will also prompt me for the PIN.
This had been working for many months prior to lunchtime today.

Help :-(


Just read the posts above ;)

Who is online

Users browsing this forum: No registered users and 2 guests