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federicus
Topic Author
Posts: 8
Joined: Mon Dec 11, 2017 1:47 pm

[USEFUL] Headphones mode after getting wet

Wed Jan 17, 2018 12:47 pm

Every time my phone gets wet it stuck with earpones on until its dry and usually i have to perform a factory reset (no ip68 at all).
I´ve bought it via amazon to saler-lee-shop on nov 15 (Order# 113-8080615-1646668). I´ve contacted them and they told me they spoke with you with no solution to this. Can I do something to have an ip68 phone?
Also, every time I´ve tried to contact you I´m receiving a no email sent problem from the site
regards
 
blackview_admin
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Re: bv 8000 every time phone gets wet it stuck with earphones on (no ip68 at all)

Wed Jan 17, 2018 4:48 pm

Hi there!

What you call an "issue", it's actually quite normal.
The BV8000PRO actually IS IP68 as it will not let water or dust get INSIDE the main body.
Both the 3,5 jack port and the USB-C port are sealed towards the main body, or your device wouldn't have survived :D

The comfort of not having to hassle with port plugs/cover for these ports, and the fact that these ports have anyway to grand connection, leads to this little "issue".
Just dry the 3.5 jack port and wait for it to be completely dry ;)
While you wait for the port to dry, use the app Soundabout to bypass the headphones mode (so you can use your device speakers without problems).
 
mvdwege
Posts: 4
Joined: Mon Apr 24, 2017 8:27 am

Re: [USEFUL] Headphones mode after getting wet

Tue Jun 26, 2018 7:13 am

As a tip: buy a packet of pipe cleaners, these are perfect to dry out the 3.5mm jack.
 
blackview_admin
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Re: [USEFUL] Headphones mode after getting wet

Tue Jun 26, 2018 7:36 am

mvdwege wrote:
As a tip: buy a packet of pipe cleaners, these are perfect to dry out the 3.5mm jack.

Nice to know it! ;)
 
Vegvisir
Posts: 1
Joined: Mon Aug 28, 2017 7:26 am

Re: [USEFUL] Headphones mode after getting wet

Mon Aug 20, 2018 6:55 am

Hello,
My headphones mode juste turned on this morning for no reason.
I am trying with soundabout but still cant hear a thing when in a phone call.
The speaker works just fine but that won't do.
I tried cleaning the port still no result, no need to say I restarted the phone a couple of times.
What should I do ?
 
blackview_admin
Posts: 5388
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Re: [USEFUL] Headphones mode after getting wet

Mon Aug 20, 2018 11:27 pm

Vegvisir wrote:
Hello,
My headphones mode juste turned on this morning for no reason.
I am trying with soundabout but still cant hear a thing when in a phone call.
The speaker works just fine but that won't do.
I tried cleaning the port still no result, no need to say I restarted the phone a couple of times.
What should I do ?


Is the audio jack port wet? Did you wet it?
 
sandrone83
Posts: 3
Joined: Thu Aug 23, 2018 3:32 am

Re: [USEFUL] Headphones mode after getting wet

Fri Aug 24, 2018 4:10 am

I have the same problem too. You can use the hands-free phone (speakerphone) to make or receive calls. However, solve everything if you blow with compressed air inside the hole.
 
Alevesque2009
Posts: 2
Joined: Wed Sep 05, 2018 2:39 am

Re: [USEFUL] Headphones mode after getting wet

Wed Sep 05, 2018 3:05 am

So if I understand correctly, it is normal for the phone to go into headset mode after being submerge in water. So it is ok to submerge it in water to take underwater pictures.
 
blackview_admin
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Re: [USEFUL] Headphones mode after getting wet

Wed Sep 05, 2018 3:16 pm

Alevesque2009 wrote:
So if I understand correctly, it is normal for the phone to go into headset mode after being submerge in water.  So it is ok to submerge it in  water to take underwater pictures.

Yes, it is ok ;)

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