Blackview User Forum

 
blackview_admin
Posts: 5635
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: [TRACKED] after update 20180105-1104 battery doesn't charge

Tue Jan 30, 2018 3:55 pm

Sbielak wrote:
This update is not available via OTA?
I can not get through a computer ...


yes, it's also OTA available.
 
Neville
Posts: 105
Joined: Wed Aug 16, 2017 7:36 pm

Re: [TRACKED] after update 20180105-1104 battery doesn't charge

Tue Jan 30, 2018 9:24 pm

blackview_admin wrote:
Hi guys!

Flash files for the 20180124 update have been released.
viewtopic.php?f=192&t=213272&p=398849#p398849

Can you flash your device to this version, perform a factory reset after that, and report back if the issue has been solved?


Admin...just a question: does flashing allow you to bypass sequential updates? I have a customer phone that refuses to show any updates OTA after 20171011-0929....can I simply flash latest ROM or do we have to flash EVERY ROM since October - a very time consuming and risky task?
 
blackview_admin
Posts: 5635
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: [TRACKED] after update 20180105-1104 battery doesn't charge

Tue Jan 30, 2018 9:50 pm

Neville wrote:
blackview_admin wrote:
Hi guys!

Flash files for the 20180124 update have been released.
viewtopic.php?f=192&t=213272&p=398849#p398849

Can you flash your device to this version, perform a factory reset after that, and report back if the issue has been solved?


Admin...just a question: does flashing allow you to bypass sequential updates? I have a customer phone that refuses to show any updates OTA after 20171011-0929....can I simply flash latest ROM or do we have to flash EVERY ROM since October - a very time consuming and risky task?


Just flash the latest ROM, no need to flash every single rom!
OTA updates distribution is neither predictable nor reilable, by it's nature it depends on too many variables.
 
petervandenende
Posts: 3
Joined: Sun Sep 10, 2017 7:17 pm

Re: [TRACKED] after update 20180105-1104 battery doesn't charge

Wed Jan 31, 2018 5:21 pm

when does the ota update come to the Netherlands
 
blackview_admin
Posts: 5635
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: [TRACKED] after update 20180105-1104 battery doesn't charge

Wed Jan 31, 2018 7:36 pm

petervandenende wrote:
when does the ota update come to the Netherlands


it can't be predicted.
 
camila
Posts: 2
Joined: Wed Jan 24, 2018 5:35 pm

Re: [TRACKED] after update 20180105-1104 battery doesn't charge

Wed Jan 31, 2018 10:15 pm

blackview_admin wrote:
Hi guys!

Flash files for the 20180124 update have been released.
viewtopic.php?f=192&t=213272&p=398849#p398849

Can you flash your device to this version, perform a factory reset after that, and report back if the issue has been solved?



I'm from Argentina and the OTA update has not arrived yet, and the page says: "" Note: sorry but local update isn't working properly at the moment "" . I have 15% battery, what do I do?
 
blackview_admin
Posts: 5635
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: [TRACKED] after update 20180105-1104 battery doesn't charge

Wed Jan 31, 2018 10:41 pm

camila wrote:
blackview_admin wrote:
Hi guys!

Flash files for the 20180124 update have been released.
viewtopic.php?f=192&t=213272&p=398849#p398849

Can you flash your device to this version, perform a factory reset after that, and report back if the issue has been solved?



I'm from Argentina and the OTA update has not arrived yet, and the page says: "" Note: sorry but local update isn't working properly at the moment "" . I have 15% battery, what do I do?


You'll have to flash your device to the 20180124 version. It will be the safest way.

Here is a simple tutorial: viewtopic.php?f=192&t=319505
Here you can find the update files: viewtopic.php?f=192&t=213272
 
sergey_prokopenko
Posts: 1
Joined: Sun Feb 04, 2018 5:50 pm

Re: [TRACKED] after update 20180105-1104 battery doesn't charge

Sun Feb 04, 2018 6:20 pm

Hello. My phone stopped charging after updating from 20171227 to 20180124.

If the phone is turned off, the charge indicator lights up, but the charge does not starts. The switched on phone informs that the charger is not connected.

Using FlashTool, I flashed back to 20171227, but the problem remained.

The phone was completely discharged. I noticed that if the phone is connected to the computer after the flashing, the battery is charging, although after that the phone still shows 0%. Increase the charge I determined by the increasing battery voltage in the Factory Mode.

Sometimes you can get the phone to show 1% charge. Then the phone can be turned on and used as usual for a very long time, although the battery indicator is flashing all the time and the phone shows 1% charge.
 
blackview_admin
Posts: 5635
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: [TRACKED] after update 20180105-1104 battery doesn't charge

Sun Feb 04, 2018 6:37 pm

sergey_prokopenko wrote:
Hello. My phone stopped charging after updating from 20171227 to 20180124.

If the phone is turned off, the charge indicator lights up, but the charge does not starts. The switched on phone informs that the charger is not connected.

Using FlashTool, I flashed back to 20171227, but the problem remained.

The phone was completely discharged. I noticed that if the phone is connected to the computer after the flashing, the battery is charging, although after that the phone still shows 0%. Increase the charge I determined by the increasing battery voltage in the Factory Mode.

Sometimes you can get the phone to show 1% charge. Then the phone can be turned on and used as usual for a very long time, although the battery indicator is flashing all the time and the phone shows 1% charge.


Very weird problem... i'm starting to think it, for your specific case, as an hardware fault instead of an issue carried by the latest firmware update.
People flashed their device to 20180124 version without issues. Let's see if we can get more feedbacks.
 
Sbielak
Posts: 14
Joined: Sun Jan 07, 2018 5:29 am

Re: [TRACKED] after update 20180105-1104 battery doesn't charge

Mon Feb 05, 2018 2:41 pm

Can someone confirm that the problem is resolved with the last update (20180124)?

Who is online

Users browsing this forum: No registered users and 2 guests