[TRACKED] Background task clear always on (also if switched off) after OTA update 20180105-1104

CrazyWolf74
Posts: 9
Joined: Wed Jan 10, 2018 1:14 pm

Re: [TRACKED] Background task clear always on (also if switched off) after OTA update 20180105-1104

Postby CrazyWolf74 » Wed Jan 10, 2018 1:15 pm

Hi,
Thanks for the workaround, it works perfectly.
I hope that devs will find a fix soon.
Regards

Santpj
Posts: 6
Joined: Wed Jan 10, 2018 1:28 pm

Re: Background task clear always on (but switched off) after OTA update 20180105-1104

Postby Santpj » Wed Jan 10, 2018 1:31 pm

blackview_admin wrote:
Mike! wrote:No. But I'm not the only one with that exact problems, another one in the german forum has them now.


Please ALWAYS perform a factory reset after each update, or strange issues like that may appear.
Perform a factory reset and check again ;)


I did and it didn't change anything

misieek
Posts: 1
Joined: Wed Jan 10, 2018 6:04 pm

Re: [TRACKED] Background task clear always on (also if switched off) after OTA update 20180105-1104

Postby misieek » Wed Jan 10, 2018 6:05 pm

After restoring the factory settings, the phone continues to delete tasks in the background after the display has been turned off and the antivirus is turned off. Please, fix the problem. This is dangerous and should not take place. :evil:

blackview_admin
Posts: 3802
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: [TRACKED] Background task clear always on (also if switched off) after OTA update 20180105-1104

Postby blackview_admin » Wed Jan 10, 2018 10:09 pm

Tech team has been informed about this issue. A fix will come soon!

Arkaz
Posts: 1
Joined: Tue Sep 26, 2017 5:25 pm

Re: [TRACKED] Background task clear always on (also if switched off) after OTA update 20180105-1104

Postby Arkaz » Fri Jan 12, 2018 2:03 pm

Another phone with the same problem... :cry:

BV8000PRO
Posts: 1
Joined: Tue Jan 16, 2018 7:41 am

Re: [TRACKED] Background task clear always on (also if switched off) after OTA update 20180105-1104

Postby BV8000PRO » Tue Jan 16, 2018 7:59 am

[quote="Mike!"]Just intalled the new OTA update. Now it seems that "Background task clear" can't be turned off anymore. Although it's switched to "Off", all background tasks are terminated as soon as the phone goes to sleep mode. No WhatsApp, no 3D parallax wallpapers, no push notifications, nothing.

Hi All,
I have the same issue on my BV8000 Pro, after last update VO.1_20170803_20180105-1104
I get no notifications from WeChat/Whatapp unless I unlock phone and start the app? This was not a problem before. Being told to do a factory reset does not sound like normal Android procedure on any other phone, and its the first time I hear of it. I will try the "Background task clear" suggestion and hope it works. But this sound like a definite update issue...

blackview_admin
Posts: 3802
Joined: Mon Aug 17, 2015 3:30 am
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Re: [TRACKED] Background task clear always on (also if switched off) after OTA update 20180105-1104

Postby blackview_admin » Tue Jan 16, 2018 10:26 pm

BV8000PRO wrote:[

Hi All,
I have the same issue on my BV8000 Pro, after last update VO.1_20170803_20180105-1104
I get no notifications from WeChat/Whatapp unless I unlock phone and start the app? This was not a problem before. Being told to do a factory reset does not sound like normal Android procedure on any other phone, and its the first time I hear of it. I will try the "Background task clear" suggestion and hope it works. But this sound like a definite update issue...


Yeah, this bug has been reported. We are waiting for the tech team to fix it.
In this case, performing a factory reset will not solve the issue (as confirmed from different users).
The workaround should do the job, al least for the moment.


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