Blackview User Forum

  • 1
  • 3
  • 4
  • 5
  • 6
  • 7
  • 11
 
blackview_admin
Posts: 4651
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: [TRACKED AND ALMOST SOLVED] Bluetooth issues

Sun Dec 10, 2017 9:59 pm

Tech team is aware of the fact that the posted solutions don't fix the bluetooth issue for some users. We are still investigating.
 
ozolli
Posts: 22
Joined: Sun Dec 10, 2017 10:45 pm

Re: [TRACKED AND ALMOST SOLVED] Bluetooth issues

Sun Dec 10, 2017 11:00 pm

I only have my BV8000 for a few days and have not experienced any BT car phone call yet so cannot comment on it.

I too had cuts/stuttering when listening to music with Poweramp Pro software sending music to a BT Denon Envaya Mini. This setup has been used with many phones before without issues.

I tried setting off 'Standby intelligent power saving' and not optimizing a bunch of programs but it did not solve the stuttering.

I then set 'Performance and power saving' (the first option) to 'Sports mode'. In fact in French this option could be translated as 'High performance mode'. The cuts/stuttering stopped for good !
I even reverted 'Standby intelligent power saving' to on and optimized all programs and it's still working fine.

Hope this helps for some of you.
 
blackview_admin
Posts: 4651
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: [TRACKED AND ALMOST SOLVED] Bluetooth issues

Sun Dec 10, 2017 11:08 pm

ozolli wrote:
I only have my BV8000 for a few days and have not experienced any BT car phone call yet so cannot comment on it.

I too had cuts/stuttering when listening to music with Poweramp Pro software sending music to a BT Denon Envaya Mini. This setup has been used with many phones before without issues.

I tried setting off 'Standby intelligent power saving' and not optimizing a bunch of programs but it did not solve the stuttering.

I then set 'Performance and power saving' (the first option) to 'Sports mode'. In fact in French this option could be translated as 'High performance mode'. The cuts/stuttering stopped for good !
I even reverted 'Standby intelligent power saving' to on and optimized all programs and it's still working fine.

Hope this helps for some of you.


Thanks for your precious feedback!
 
oaimng
Posts: 50
Joined: Sat Aug 12, 2017 11:41 pm

Re: [TRACKED AND ALMOST SOLVED] Bluetooth issues

Mon Dec 11, 2017 8:18 pm

ozolli wrote:
I only have my BV8000 for a few days and have not experienced any BT car phone call yet so cannot comment on it.

I too had cuts/stuttering when listening to music with Poweramp Pro software sending music to a BT Denon Envaya Mini. This setup has been used with many phones before without issues.

I tried setting off 'Standby intelligent power saving' and not optimizing a bunch of programs but it did not solve the stuttering.

I then set 'Performance and power saving' (the first option) to 'Sports mode'. In fact in French this option could be translated as 'High performance mode'. The cuts/stuttering stopped for good !
I even reverted 'Standby intelligent power saving' to on and optimized all programs and it's still working fine.

Hope this helps for some of you.

I did that with sports mode, no help... still stuttering
did everything mentioned here, stil stuttering
 
blackview_admin
Posts: 4651
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: [TRACKED AND ALMOST SOLVED] Bluetooth issues

Mon Dec 11, 2017 10:29 pm

oaimng wrote:
ozolli wrote:
I only have my BV8000 for a few days and have not experienced any BT car phone call yet so cannot comment on it.

I too had cuts/stuttering when listening to music with Poweramp Pro software sending music to a BT Denon Envaya Mini. This setup has been used with many phones before without issues.

I tried setting off 'Standby intelligent power saving' and not optimizing a bunch of programs but it did not solve the stuttering.

I then set 'Performance and power saving' (the first option) to 'Sports mode'. In fact in French this option could be translated as 'High performance mode'. The cuts/stuttering stopped for good !
I even reverted 'Standby intelligent power saving' to on and optimized all programs and it's still working fine.

Hope this helps for some of you.

I did that with sports mode, no help... still stuttering
did everything mentioned here, stil stuttering


Consider that your device may be faulty..... no fix is working for you, definitely weird.
 
cassanelligiovanni
Posts: 1
Joined: Wed Dec 13, 2017 11:00 am

Re: [TRACKED AND ALMOST SOLVED] Bluetooth issues

Wed Dec 13, 2017 11:01 am

For me the same did all the forum suggestings and nothing happen waiting for a new solutions
 
blackview_admin
Posts: 4651
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: [TRACKED AND ALMOST SOLVED] Bluetooth issues

Wed Dec 13, 2017 12:40 pm

cassanelligiovanni wrote:
For me the same did all the forum suggestings and nothing happen waiting for a new solutions


Are you sure that you did all the forum suggestions? firmware update, factory reset, high performance mode ON, apps battery optimization OFF, intelligent standby OFF....
 
Neville
Posts: 77
Joined: Wed Aug 16, 2017 7:36 pm

Re: [TRACKED AND ALMOST SOLVED] Bluetooth issues

Fri Dec 15, 2017 10:49 am

blackview_admin wrote:
cassanelligiovanni wrote:
For me the same did all the forum suggestings and nothing happen waiting for a new solutions


Are you sure that you did all the forum suggestions? firmware update, factory reset, high performance mode ON, apps battery optimization OFF, intelligent standby OFF....


A reminder to everyone that this may be an Android problem, not a Blackview problem. Try some of these fixes, including those in 'comments' and let us know what works:
https://www.theandroidsoul.com/fix-nougat-bluetooth-issues/?mc_cid=52eb6a1270&mc_eid=3f11cb6658
 
tysken
Posts: 40
Joined: Mon Jan 09, 2017 5:29 pm

Re: [TRACKED AND ALMOST SOLVED] Bluetooth issues

Sat Dec 16, 2017 4:44 pm

Neville wrote:
A reminder to everyone that this may be an Android problem, not a Blackview problem. Try some of these fixes, including those in 'comments' and let us know what works:
https://www.theandroidsoul.com/fix-nougat-bluetooth-issues/?mc_cid=52eb6a1270&mc_eid=3f11cb6658



i read it and yes it seems that the Android system is the fault of all this.The BV6000 has Android 6.0, so no reason to complain this error to the BV8000.

The solution can be to turn of Wifi when you need Bluetooth.At least, in my way it helps with the "intelligent Battery saver" turn off.

I can not give much response, the last times it worked for me with the Headset.

Only want inform Blackview team that we should not be angry on you, when the Android system is failing.

Greetings Mathias
 
blackview_admin
Posts: 4651
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: [TRACKED AND ALMOST SOLVED] Bluetooth issues

Sat Dec 16, 2017 7:50 pm

tysken wrote:
Neville wrote:
A reminder to everyone that this may be an Android problem, not a Blackview problem. Try some of these fixes, including those in 'comments' and let us know what works:
https://www.theandroidsoul.com/fix-nougat-bluetooth-issues/?mc_cid=52eb6a1270&mc_eid=3f11cb6658



i read it and yes it seems that the Android system is the fault of all this.The BV6000 has Android 6.0, so no reason to complain this error to the BV8000.

The solution can be to turn of Wifi when you need Bluetooth.At least, in my way it helps with the "intelligent Battery saver" turn off.

I can not give much response, the last times it worked for me with the Headset.

Only want inform Blackview team that we should not be angry on you, when the Android system is failing.

Greetings Mathias


Android is full of bugs, but we always try to do our best to palliate them ;)
  • 1
  • 3
  • 4
  • 5
  • 6
  • 7
  • 11

Who is online

Users browsing this forum: No registered users and 2 guests