Blackview User Forum

 
User avatar
blackview_admin
Posts: 8759
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: [TRACKED AND INVESTIGATING] The problem of activity during sleep

Tue Dec 19, 2017 9:26 pm

McSusanin wrote:
When will it be known what is causing the device to malfunction?


When we find out the exact issue ;)
 
michaelp42
Posts: 2
Joined: Tue Dec 19, 2017 6:48 pm

Re: [TRACKED AND INVESTIGATING] The problem of activity during sleep

Thu Dec 21, 2017 5:19 pm

You'll have another device to look at soon as I'm sending mine back to Amazon.co.uk tomorrow.
 
ShultZ
Posts: 7
Joined: Fri Nov 24, 2017 12:57 pm

Re: [TRACKED AND INVESTIGATING] The problem of activity during sleep

Fri Dec 22, 2017 9:38 am

Upgraded firmware to 20171219, cpu successfully goes into deep sleep now 8-)
Attachments
Screenshot_20171222-082130.png
Screenshot_20171222-082130.png (97.3 KiB) Viewed 5612 times
Screenshot_20171222-123654.png
Screenshot_20171222-123654.png (336.43 KiB) Viewed 5612 times
 
User avatar
blackview_admin
Posts: 8759
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: [TRACKED AND INVESTIGATING] The problem of activity during sleep

Fri Dec 22, 2017 11:57 am

Good! can anyother confirm that the battery drain is solved with the latest firmware update? ;)
 
McSusanin
Posts: 12
Joined: Sun Dec 10, 2017 11:50 am

Re: [TRACKED AND INVESTIGATING] The problem of activity during sleep

Fri Dec 22, 2017 6:03 pm

Yes, now asleep, thanks for a quick enough solution to the problem)
 
ghost82
Posts: 70
Joined: Thu Sep 28, 2017 2:52 pm

Re: [TRACKED AND INVESTIGATING] The problem of activity during sleep

Fri Dec 22, 2017 6:27 pm

Not mine :cry:
 
Durant fatih
Posts: 7
Joined: Sat Nov 04, 2017 8:08 am

Re: [TRACKED AND INVESTIGATING] The problem of activity during sleep

Fri Dec 22, 2017 7:13 pm

Hello, i updated by flashtool last firmware and after i did afactory reset and i confirm that it works fine now.
The phone enters in deep sleep mode. Do you know what was causing the issue.
Thanks to all tech team and all support team for good job. :P
Attachments
Screenshot_20171222-200452.png
Screenshot_20171222-200452.png (232.85 KiB) Viewed 5544 times
Screenshot_20171222-200445.png
Screenshot_20171222-200445.png (181.33 KiB) Viewed 5544 times
 
ghost82
Posts: 70
Joined: Thu Sep 28, 2017 2:52 pm

Re: [TRACKED AND INVESTIGATING] The problem of activity during sleep

Fri Dec 22, 2017 7:52 pm

damn..am I the only one with the deep sleep not working? :(
 
User avatar
Whip85
Posts: 41
Joined: Mon Sep 18, 2017 4:11 pm

Re: [TRACKED AND INVESTIGATING] The problem of activity during sleep

Sat Dec 23, 2017 1:12 am

Also flashed to the latest firmware and my phone also enters deep sleep mode.
 
eskandor
Posts: 7
Joined: Sat Nov 11, 2017 10:33 am

Re: [TRACKED AND INVESTIGATING] The problem of activity during sleep

Sat Dec 23, 2017 10:19 am

Can also confirm. With the installation of the latest version of the update, the phone went into hibernation mode, for 11 hours it was discharged by 1% !!!, the forecast was 17 days (the Internet was turned off, one SIM card was inserted, the phone was not used). Thank you and your engineers.

Who is online

Users browsing this forum: Google [Bot] and 9 guests