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blackview_admin
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Re: [TRACKED AND INVESTIGATING, ALMOST SOLVED] Phone reboots (crashes) at night, startup sound will wake up everybody

Tue Mar 27, 2018 6:19 am

McDonald wrote:
My device has still firmware 20180124 and is running for 535 hours (22 days) now.
Activated (and updated) DuraSpeed a couple of days ago.
Definitely think changing the settings of my wifi router solved the reboot issue for me finally.

:D :D :D


Great! i also reported that to the tech team ;)
 
sticzu
Posts: 22
Joined: Mon Nov 06, 2017 2:17 pm

Re: [TRACKED AND INVESTIGATING, ALMOST SOLVED] Phone reboots (crashes) at night, startup sound will wake up everybody

Tue Mar 27, 2018 6:54 am

McDonald wrote:
Definitely think changing the settings of my wifi router solved the reboot issue for me finally.

:D :D :D


what exactly did You change in settings?

and one more, if i Wipe data/do factory reset phone will be have original software or the lastest stay? actualy its 20180124
 
blackview_admin
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Re: [TRACKED AND INVESTIGATING, ALMOST SOLVED] Phone reboots (crashes) at night, startup sound will wake up everybody

Tue Mar 27, 2018 7:37 pm

sticzu wrote:
McDonald wrote:
Definitely think changing the settings of my wifi router solved the reboot issue for me finally.

:D :D :D


what exactly did You change in settings?

and one more, if i Wipe data/do factory reset phone will be have original software or the lastest stay? actualy its 20180124


Latest firmware version will be kept ;)
 
jaro1981
Posts: 6
Joined: Tue Feb 13, 2018 11:42 pm

Re: [TRACKED AND INVESTIGATING, ALMOST SOLVED] Phone reboots (crashes) at night, startup sound will wake up everybody

Sat Mar 31, 2018 2:12 pm

Hey.
Today I installed the OTA update
20180307-1950.
Does the update contain 20180308 solution to our problem?

I mention that after 20180124, the phone will restart randomly after over 100 200, not once 50 hours.
It is certainly better
Last edited by jaro1981 on Sat Mar 31, 2018 8:52 pm, edited 1 time in total.
 
sticzu
Posts: 22
Joined: Mon Nov 06, 2017 2:17 pm

Re: [TRACKED AND INVESTIGATING, ALMOST SOLVED] Phone reboots (crashes) at night, startup sound will wake up everybody

Sat Mar 31, 2018 6:55 pm

about update, Admin You said that if device is working fine and there is no OTA update available then its no problem
but what if i still have v20170803_20180105-1104 and no new ota update, phone is still rebooting?
now its 2-3times for a day!
i cant flash device by myself becouse i lost warranty (thats what they said in polish service when ive call)

i dont want to send phone to official service to flash phone and be without it for 2-3weeks, i need phone to work
when bv will repair local update?
 
McDonald
Posts: 18
Joined: Sat Feb 03, 2018 5:18 pm

Re: [TRACKED AND INVESTIGATING, ALMOST SOLVED] Phone reboots (crashes) at night, startup sound will wake up everybody

Thu Apr 05, 2018 11:42 am

sticzu wrote:
McDonald wrote:
Definitely think changing the settings of my wifi router solved the reboot issue for me finally.

:D :D :D


what exactly did You change in settings?

and one more, if i Wipe data/do factory reset phone will be have original software or the lastest stay? actualy its 20180124


The router was set to be able to work with multiple 802.11 protocols (mixed). After choosing the latest protocol only and a fixed channel width (40 Mhz) my device doesn't reboot anymore.

So far the device is working for 792 hours (33 days) without a reboot, still using firmware 20180124-1443 (latest according to Wireless-update) and Duraspeed enabled.

Old settings:
bv8000_003.png
bv8000_003.png (21.65 KiB) Viewed 687 times


New settings:
bv8000_004.png
bv8000_004.png (19 KiB) Viewed 687 times
 
yvan
Posts: 9
Joined: Tue Apr 03, 2018 4:10 pm

Re: [TRACKED AND INVESTIGATING, ALMOST SOLVED] Phone reboots (crashes) at night, startup sound will wake up everybody

Thu Apr 05, 2018 12:40 pm

Personnally, I installed latest rom and root it then, you just change the extension of /system/media/bootaudio.mp3 to bootaudio.mp3.old (for example) and cool silent booting.
The only clean rom and root was for me : 20180308, with twrp 311, magisk 16.02 and xposed
yvan
 
jaro1981
Posts: 6
Joined: Tue Feb 13, 2018 11:42 pm

Re: [TRACKED AND INVESTIGATING, ALMOST SOLVED] Phone reboots (crashes) at night, startup sound will wake up everybody

Tue Apr 10, 2018 9:31 am

After updating OTA 20180307-1950.
working time 236 hours
 
tavas
Topic Author
Posts: 21
Joined: Tue Aug 22, 2017 8:16 am

Re: [TRACKED AND INVESTIGATING, ALMOST SOLVED] Phone reboots (crashes) at night, startup sound will wake up everybody

Sun Apr 22, 2018 11:17 am

I've been running 20180105 firmware, and there was long period with very few reboots (once in a month), then suddenly there came one week with 6 reboots. And now last week, no reboots. And no changes on usage, full time 4G mobile data on.
 
AleP
Posts: 118
Joined: Mon Apr 30, 2018 5:26 pm

Re: [TRACKED AND INVESTIGATING, ALMOST SOLVED] Phone reboots (crashes) at night, startup sound will wake up everybody

Wed May 02, 2018 2:26 pm

tavas wrote:
I've been running 20180105 firmware, and there was long period with very few reboots (once in a month), then suddenly there came one week with 6 reboots. And now last week, no reboots. And no changes on usage, full time 4G mobile data on.

Try to update to the latest OTA firmware, after this update my phone has not been restarted by itself.
The latest OTA firmware for me is: 2018-03-07, if f when you try to update the device the answer is "the device is already up to date" try to switch to 4G and click the "check for updates" button again, for me worked!

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