[TRACKED AND INVESTIGATING, CULPRIT FOUND] Phone reboots (crashes) at night, startup sound will wake up everybody

Oakensang
Posts: 1
Joined: Tue Oct 10, 2017 8:23 am

Re: Phone reboots (crashes) at night, startup sound will wake up everybody

Postby Oakensang » Fri Nov 10, 2017 9:48 am

I have the same problem, since I reveived the phone 2 Month ago the phone keeps restarting randomly. There is no causal connection between activties and reboots. The update to the current rom brought no improvement. In another post was a link between battery life and reboots mentioned I agree that my phone has never run longer than 24 hours and keeps losing battery level in a very fast way without heavy usage.

mambociccio
Posts: 5
Joined: Tue Nov 07, 2017 5:06 pm

Re: Phone reboots (crashes) at night, startup sound will wake up everybody

Postby mambociccio » Fri Nov 10, 2017 1:07 pm

dhamokk wrote:I also got a few sudden reboots, but not very often. It seems, that not the whole System is rebooted, since I didn't have to type in the pin numbers for the SIM cards. Last one was today, I just put in the audio cable from my car into the phone, as it rebooted.

//edit
Additionally, the fingerprint sensor is not working right now, I have to reboot the phone again to make it work.


Factory reset and you will stop the crash reboots
Sorry for the english

Kawi
Posts: 1
Joined: Sat Nov 11, 2017 6:59 am

Re: Phone reboots (crashes) at night, startup sound will wake up everybody

Postby Kawi » Sat Nov 11, 2017 8:03 am

I have the same issue, just received my Blackview 8000pro and installed the last update ending 0929 but the phone switch off on its own, once or twice a day. Please fix it in the shortest time, because it's an amazing phone but this is very annoying and bad.
Thank you.

kotta
Posts: 5
Joined: Sat Nov 11, 2017 2:11 pm

Re: Phone reboots (crashes) at night, startup sound will wake up everybody

Postby kotta » Sat Nov 11, 2017 2:16 pm

Hi,

Yep i have the same issue. The phone just restart without doing anything on it.

Regards

Mino
Posts: 1
Joined: Mon Oct 30, 2017 11:04 am

Re: Phone reboots (crashes) at night, startup sound will wake up everybody

Postby Mino » Mon Nov 13, 2017 10:00 am

I have same problem, after new update :(

Wahut
Posts: 7
Joined: Mon Oct 02, 2017 7:26 pm

Re: Phone reboots (crashes) at night, startup sound will wake up everybody

Postby Wahut » Mon Nov 13, 2017 11:03 am

My phone is doing the same but only about once a week. Would actually be a little angry if it happened daily. Had several Samsung phones before this one and never had theses issues. I hope the Devs can fix it very soon :)

ivanot
Posts: 4
Joined: Tue Nov 14, 2017 3:40 pm

Re: Phone reboots (crashes) at night, startup sound will wake up everybody

Postby ivanot » Tue Nov 14, 2017 3:41 pm

Same issue for me, but it seem I've solved disabling DuraSpeed.
Will stay tuned.

Nik92
Posts: 1
Joined: Tue Nov 14, 2017 9:19 pm

Re: Phone reboots (crashes) at night, startup sound will wake up everybody

Postby Nik92 » Tue Nov 14, 2017 9:21 pm

No, disabling DuraSpeed won't solve the problem. I have it disabled for one month now - but have same issues.

User avatar
melik
Posts: 2
Joined: Mon Sep 04, 2017 9:15 am

Re: Phone reboots (crashes) at night, startup sound will wake up everybody

Postby melik » Wed Nov 15, 2017 3:03 pm

I had also few Reboots a day. After I removed "signal" everything works fine. Ok, almost fine. I had one Reboot in the last month.

Henryk
Posts: 1
Joined: Wed Nov 15, 2017 3:18 pm

Re: Phone reboots (crashes) at night, startup sound will wake up everybody

Postby Henryk » Wed Nov 15, 2017 3:24 pm

I have the same problem, my BV8000 reboot ramdomly, please do anything


Return to “Service and tech”

Who is online

Users browsing this forum: No registered users and 3 guests