[CLOSED] MMs with picture quality bad!

bigbang63
Posts: 12
Joined: Fri Sep 02, 2016 7:40 am

[CLOSED] MMs with picture quality bad!

Postby bigbang63 » Fri Oct 27, 2017 2:06 pm

Hello,
when i send message (MMS) with a picture which is taken with the BV8000, the quality is very bad, I try to change the setting and increse the size (300ko ) but the result is the same.
If a copy a picture fron the net , and I send it with message (MMS) the quality is good and the photo isn't resize .
Could you confirm me is antoher person have the problem?
thanks

Aeron
Posts: 64
Joined: Tue Jul 04, 2017 7:47 am

Re: MMs with picture quality bad!

Postby Aeron » Mon Oct 30, 2017 10:11 am

Do you take pictures in the messaging app ? Or do you take picture with camera app then send picture with messaging app ?

bigbang63
Posts: 12
Joined: Fri Sep 02, 2016 7:40 am

Re: MMs with picture quality bad!

Postby bigbang63 » Wed Nov 01, 2017 11:27 am

I tryed each solution the result is the same, with app camera and with the messaging app !

Aeron
Posts: 64
Joined: Tue Jul 04, 2017 7:47 am

Re: MMs with picture quality bad!

Postby Aeron » Wed Nov 01, 2017 5:03 pm

So when you use the camera app, the quality of the picture is ok but when you send the picture, then the quality drops ?

blackview_admin
Posts: 3482
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: MMs with picture quality bad!

Postby blackview_admin » Thu Nov 02, 2017 5:18 pm

Sending and receiving Pictures by MMS is limited to a size of 300K (or less if you changed that setting).

Aeron
Posts: 64
Joined: Tue Jul 04, 2017 7:47 am

Re: MMs with picture quality bad!

Postby Aeron » Thu Nov 02, 2017 7:42 pm

blackview_admin wrote:Sending and receiving Pictures by MMS is limited to a size of 300K (or less if you changed that setting).


First, he said that changing the limit made no difference.
Second, the source of the picture (camera or other) should not make any difference in quality, they should be compressed in the same way.

bigbang63
Posts: 12
Joined: Fri Sep 02, 2016 7:40 am

Re: MMs with picture quality bad!

Postby bigbang63 » Tue Nov 07, 2017 10:45 am

hello,
I confirm with the front camera (5mp) the quality is better than with the main camera (21mp).

blackview_admin
Posts: 3482
Joined: Mon Aug 17, 2015 3:30 am
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Re: MMs with picture quality bad!

Postby blackview_admin » Wed Nov 08, 2017 8:02 pm

Thank you for your feedback. I will report this as a bug.

blackview_admin
Posts: 3482
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: [TRACKED] MMs with picture quality bad!

Postby blackview_admin » Tue Dec 12, 2017 10:58 am

Sorry, but our team can't solve this issue.


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