[SOLVED] Damage after falling down

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tmsjaeger1
Posts: 23
Joined: Sat Apr 15, 2017 12:58 pm

[SOLVED] Damage after falling down

Postby tmsjaeger1 » Tue Sep 12, 2017 10:27 am

Hi,
I'm so far very happy with my bv8000.
However it fell down and is now damaged. I'm worried it might be not water proofe any more.
Since it fell down only from 1 meter it should not be damaged.

Dear admin, can I send it back to blackview?
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IMG_20170912_122649.jpg
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nsansilva
Posts: 4
Joined: Wed Aug 30, 2017 9:14 pm

Re: Damage after falling down

Postby nsansilva » Wed Sep 13, 2017 12:56 am

I did countless tests playing against the ground, and this was what happened to mine.
Attachments
WhatsApp Image 2017-09-07 at 22.48.49.jpeg
WhatsApp Image 2017-09-07 at 22.48.49 (1).jpeg
WhatsApp Image 2017-09-07 at 22.48.47.jpeg
WhatsApp Image 2017-09-07 at 22.48.45.jpeg
WhatsApp Image 2017-09-07 at 22.48.44.jpeg
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blackview_admin
Posts: 4422
Joined: Mon Aug 17, 2015 3:30 am
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Re: Damage after falling down

Postby blackview_admin » Tue Sep 19, 2017 2:00 pm

tmsjaeger1 wrote:Hi,
I'm so far very happy with my bv8000.
However it fell down and is now damaged. I'm worried it might be not water proofe any more.
Since it fell down only from 1 meter it should not be damaged.

Dear admin, can I send it back to blackview?


You could ask your seller for an exchange. If you don't like that I suggest to open the phone and check if the seals of the case are damaged.
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