Damage after falling down

tmsjaeger1
Posts: 22
Joined: Sat Apr 15, 2017 12:58 pm

Damage after falling down

Postby tmsjaeger1 » Tue Sep 12, 2017 10:27 am

Hi,
I'm so far very happy with my bv8000.
However it fell down and is now damaged. I'm worried it might be not water proofe any more.
Since it fell down only from 1 meter it should not be damaged.

Dear admin, can I send it back to blackview?
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blackview_admin
Posts: 3140
Joined: Mon Aug 17, 2015 3:30 am
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Re: Damage after falling down

Postby blackview_admin » Tue Sep 19, 2017 2:00 pm

tmsjaeger1 wrote:Hi,
I'm so far very happy with my bv8000.
However it fell down and is now damaged. I'm worried it might be not water proofe any more.
Since it fell down only from 1 meter it should not be damaged.

Dear admin, can I send it back to blackview?


You could ask your seller for an exchange. If you don't like that I suggest to open the phone and check if the seals of the case are damaged.


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