Screen problems

PieroM
Posts: 4
Joined: Tue Sep 05, 2017 6:53 am

Screen problems

Postby PieroM » Tue Sep 05, 2017 7:19 am

Hi!
I just bought my new BV 8000 PRO and everything was perfect! Until last night...
Last night the phone was out of charge so I decided to charge it with a power bank. After one our I picked up the phone but, I couldn't turn on the screen: it was turned off with the red led on!
This Morning the screen is off but the phone still works (I tried with the volume buttons and I restarted it some times).
What should I do?

Thank you!!

blackview_admin
Posts: 3135
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: Screen problems

Postby blackview_admin » Tue Sep 05, 2017 11:07 am

Hello. Firstly, try to flash latest stock firmware. If issue not will be fixed, you need to contact with your seller about warranty repair. Download link of firmware. viewtopic.php?f=192&t=213272


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