BV8000 camera , photo with REd whitch is pink !

bigbang63
Posts: 11
Joined: Fri Sep 02, 2016 7:40 am

BV8000 camera , photo with REd whitch is pink !

Postby bigbang63 » Mon Sep 04, 2017 3:12 pm

hello everybody,
I have a BV8000 pro, before i had bv7000 and bv6000, the phone aren't perfect but compare to the price with another trade like samsung, my choice is very quick .
I have a problem with the bv8000pro that i didn't have with the bv7000pro, the picture are correct but the red color isn't the real color, the photo show pnik red, see the photo , i compare bv8000pro and samsung s6 , and it's impossible to change the color température with the pro mode.

BV8000
Image

samsung S6
Image

If you have information about i 'll be happy
thanks
Last edited by bigbang63 on Thu Oct 26, 2017 8:47 am, edited 1 time in total.

blackview_admin
Posts: 3198
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: BV8000 camera , photo with REd witch is pink !

Postby blackview_admin » Tue Sep 05, 2017 11:09 am

Hello. Which firmware version you use?

bigbang63
Posts: 11
Joined: Fri Sep 02, 2016 7:40 am

Re: BV8000 camera , photo with REd witch is pink !

Postby bigbang63 » Tue Sep 05, 2017 1:23 pm

the firmware is BV8000Pro-Blackview-V0.1_20170803_20170829-1811
i precise that the red color with the back camera is ok
The bv7000 was ok i don't understand why !

blackview_admin
Posts: 3198
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: BV8000 camera , photo with REd witch is pink !

Postby blackview_admin » Thu Sep 21, 2017 1:09 pm

Thank you for your detailed bug report.
I can not reproduce this but I will forward this to our engineers. I guess it is an software issue.

Had you tried if
- it is the same issue with apps like open camera?
- a factory reset* is helping?

* wipe data/factory reset in recovery (this will delete your data/settings):
- Power off and then press Power and Volume-up together for around 10 Seconds
- be sure that the little arrow point on recovery (select with volume up, enter with volume down)
- Then the open android with red triangle+"no command" is shown - press Power and Volume up together again
- Select Wipe data/factory reset with volume keys, confirm with power
- After factory reset select reboot system now

Neville
Posts: 25
Joined: Wed Aug 16, 2017 7:36 pm

Re: BV8000 camera , photo with REd witch is pink !

Postby Neville » Fri Sep 22, 2017 10:32 pm

blackview_admin wrote:Thank you for your detailed bug report.
I can not reproduce this but I will forward this to our engineers. I guess it is an software issue.

Had you tried if
- it is the same issue with apps like open camera?
- a factory reset* is helping?

* wipe data/factory reset in recovery (this will delete your data/settings):
- Power off and then press Power and Volume-up together for around 10 Seconds
- be sure that the little arrow point on recovery (select with volume up, enter with volume down)
- Then the open android with red triangle+"no command" is shown - press Power and Volume up together again
- Select Wipe data/factory reset with volume keys, confirm with power
- After factory reset select reboot system now


Another new fault...Wifi hotspot drops out when screen goes to sleep....needs a coding adjustment so hotspot remains active with display off

blackview_admin
Posts: 3198
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: BV8000 camera , photo with REd witch is pink !

Postby blackview_admin » Sat Sep 23, 2017 10:28 am

Another new fault...Wifi hotspot drops out when screen goes to sleep....needs a coding adjustment so hotspot remains active with display off[/quote]

This is off topic in this thread. Please post in the right place.
If hotspot get closed try to disable background task clear and other battery saver-settings.

bigbang63
Posts: 11
Joined: Fri Sep 02, 2016 7:40 am

Re: BV8000 camera , photo with REd witch is pink !

Postby bigbang63 » Thu Sep 28, 2017 2:36 pm

blackview_admin wrote:Thank you for your detailed bug report.
I can not reproduce this but I will forward this to our engineers. I guess it is an software issue.

Had you tried if
- it is the same issue with apps like open camera?
- a factory reset* is helping?

* wipe data/factory reset in recovery (this will delete your data/settings):
- Power off and then press Power and Volume-up together for around 10 Seconds
- be sure that the little arrow point on recovery (select with volume up, enter with volume down)
- Then the open android with red triangle+"no command" is shown - press Power and Volume up together again
- Select Wipe data/factory reset with volume keys, confirm with power
- After factory reset select reboot system now


hello, a friend have just received a BV8000 , and he has the same problem, and the phone is completly new .
I tried with another soft like open camera and the problem is the same, I thing all the phone have the problem, could you confirm it?
thanks

MB242
Posts: 37
Joined: Tue Aug 15, 2017 1:14 pm

Re: BV8000 camera , photo with REd witch is pink !

Postby MB242 » Fri Sep 29, 2017 8:49 am

I can confirm the issue. BV 8000 Pro colors are far away from reality.

BV800pro.jpg
Blackview BV8000 Pro shot



OnePlus3T.jpg
Oneplus 3T shot

ghost82
Posts: 2
Joined: Thu Sep 28, 2017 2:52 pm

Re: BV8000 camera , photo with REd witch is pink !

Postby ghost82 » Sun Oct 01, 2017 8:13 pm

I can confirm the issue too with latest available rom.
As described the front camera is not affected.

Brownz
Posts: 1
Joined: Fri Oct 06, 2017 10:52 am

Re: BV8000 camera , photo with REd witch is pink !

Postby Brownz » Mon Oct 09, 2017 11:01 am

Same here....

Image


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