[SOLVED] BV8000 camera , photo with Red wich is pink !

bigbang63
Posts: 12
Joined: Fri Sep 02, 2016 7:40 am

[SOLVED] BV8000 camera , photo with Red wich is pink !

Postby bigbang63 » Mon Sep 04, 2017 3:12 pm

hello everybody,
I have a BV8000 pro, before i had bv7000 and bv6000, the phone aren't perfect but compare to the price with another trade like samsung, my choice is very quick .
I have a problem with the bv8000pro that i didn't have with the bv7000pro, the picture are correct but the red color isn't the real color, the photo show pnik red, see the photo , i compare bv8000pro and samsung s6 , and it's impossible to change the color température with the pro mode.

BV8000
Image

samsung S6
Image

If you have information about i 'll be happy
thanks

BV8000Pro_blackview_20171114_tee to fix your problem https://mega.nz/#!IWJjiYDZ!hnXb-2fC7exS ... xsIwAcKbYQ
Please remember, after this flash, you can not flash back to the former software, or your phone will have problem.
Last edited by bigbang63 on Thu Oct 26, 2017 8:47 am, edited 1 time in total.

blackview_admin
Posts: 3482
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: BV8000 camera , photo with REd witch is pink !

Postby blackview_admin » Tue Sep 05, 2017 11:09 am

Hello. Which firmware version you use?

bigbang63
Posts: 12
Joined: Fri Sep 02, 2016 7:40 am

Re: BV8000 camera , photo with REd witch is pink !

Postby bigbang63 » Tue Sep 05, 2017 1:23 pm

the firmware is BV8000Pro-Blackview-V0.1_20170803_20170829-1811
i precise that the red color with the back camera is ok
The bv7000 was ok i don't understand why !

bigbang63
Posts: 12
Joined: Fri Sep 02, 2016 7:40 am

Re: BV8000 camera , photo with REd witch is pink !

Postby bigbang63 » Tue Sep 12, 2017 1:34 pm

hello i use : V01_20170803_20170829-1811

Alejandroide
Posts: 1
Joined: Sat Sep 16, 2017 8:53 am

Re: BV8000 camera , photo with REd witch is pink !

Postby Alejandroide » Sat Sep 16, 2017 9:01 am

Hi! I have the same problem with camera, I'm about to upgrade to the latest firmware version.
BV8000Pro-Blackview-V0.1_20170803_20170829-1811

Joe77
Posts: 1
Joined: Sat Sep 16, 2017 6:56 am

Re: BV8000 camera , photo with REd witch is pink !

Postby Joe77 » Mon Sep 18, 2017 4:40 pm

have the same problem :-(
Attachments
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2.jpg
1.jpg

user2017
Posts: 2
Joined: Tue Sep 19, 2017 10:51 am

Re: BV8000 camera , photo with REd witch is pink !

Postby user2017 » Tue Sep 19, 2017 10:59 am

Hi, I have the same problem with red color on pictures taken with the camera.

Build number : BV8000Pro-Blackview-V0.1_20170803_20170829-1811

user2017
Posts: 2
Joined: Tue Sep 19, 2017 10:51 am

Re: BV8000 camera , photo with REd witch is pink !

Postby user2017 » Wed Sep 20, 2017 7:56 am

Hi,

Looking at the glass protecting the rear-camera from an angle, I can see a pink shade..
I hope that is not what is making the pictures turn pink.

I also took a picture with the front-camera and the red color seems correct.

Hoping to hear from you concerning this problem..

blackview_admin
Posts: 3482
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: BV8000 camera , photo with REd witch is pink !

Postby blackview_admin » Thu Sep 21, 2017 1:09 pm

Thank you for your detailed bug report.
I can not reproduce this but I will forward this to our engineers. I guess it is an software issue.

Had you tried if
- it is the same issue with apps like open camera?
- a factory reset* is helping?

* wipe data/factory reset in recovery (this will delete your data/settings):
- Power off and then press Power and Volume-up together for around 10 Seconds
- be sure that the little arrow point on recovery (select with volume up, enter with volume down)
- Then the open android with red triangle+"no command" is shown - press Power and Volume up together again
- Select Wipe data/factory reset with volume keys, confirm with power
- After factory reset select reboot system now

Neville
Posts: 39
Joined: Wed Aug 16, 2017 7:36 pm

Re: BV8000 camera , photo with REd witch is pink !

Postby Neville » Fri Sep 22, 2017 10:32 pm

blackview_admin wrote:Thank you for your detailed bug report.
I can not reproduce this but I will forward this to our engineers. I guess it is an software issue.

Had you tried if
- it is the same issue with apps like open camera?
- a factory reset* is helping?

* wipe data/factory reset in recovery (this will delete your data/settings):
- Power off and then press Power and Volume-up together for around 10 Seconds
- be sure that the little arrow point on recovery (select with volume up, enter with volume down)
- Then the open android with red triangle+"no command" is shown - press Power and Volume up together again
- Select Wipe data/factory reset with volume keys, confirm with power
- After factory reset select reboot system now


Another new fault...Wifi hotspot drops out when screen goes to sleep....needs a coding adjustment so hotspot remains active with display off


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