Main Camera. (back camera) taking blurry pictures

blackview_admin
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Re: Main Camera. (back camera) taking blurry pictures

Postby blackview_admin » Mon Aug 07, 2017 1:53 am

dimuthume wrote:Only thing I'm not satisfy is the quality of the camera. It is not 16mp. Just like an VGA camera. Black view should post a proper solution for this. My previous xiaomi 3s camera gives much better quality of pics.
Please do something for this issue or we all will open a dispute regarding this.


have you opened up the device at all, to check the connection and whatnot?

Alistair
Posts: 1
Joined: Mon Aug 07, 2017 2:54 am

Re: Main Camera. (back camera) taking blurry pictures

Postby Alistair » Mon Aug 07, 2017 3:02 am

Hi

I have just received my new BV8000 Pro. Overall I am very pleased with it, particularly build quality, design and the purity of Android 7.0.

Unfortunately however both cameras are taking very low resolution photographs which are very blurry. The main (back) camera is particularly bad and the results are nowhere near 16MP - photographs are probably not even VGA quality. This is completely unacceptable.

Using other camera applications from the Play store does not resolve the issue.

Reading the other comments here, this is obviously a driver issue which urgently needs to be sorted by issuing a firmware patch. At the moment the main camera on the BV800 is basically unusable/not fit for purpose and the phones should not even be allowed to be shipped with this problem as they are simply not performing as described.

Please sort this out.

IASmirnoffe
Posts: 3
Joined: Sun Aug 06, 2017 10:50 am

Re: Main Camera. (back camera) taking blurry pictures

Postby IASmirnoffe » Mon Aug 07, 2017 11:26 am

the same problem with camera. It is like 8 MP, not 16 and not 21.

schiaucu
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Joined: Sat Jul 29, 2017 7:04 pm

Re: Main Camera. (back camera) taking blurry pictures

Postby schiaucu » Tue Aug 08, 2017 3:56 pm

I subscribe to dispute opening

grAwp
Posts: 65
Joined: Thu Mar 23, 2017 6:06 am

Re: Main Camera. (back camera) taking blurry pictures

Postby grAwp » Wed Aug 09, 2017 7:29 am

Dear Blackview, I have this problem too with my brand new BV8000. I will try it resolve with the seller.

chrisb
Posts: 59
Joined: Mon Sep 19, 2016 5:50 am

Re: Main Camera. (back camera) taking blurry pictures

Postby chrisb » Wed Aug 09, 2017 9:57 am

Same issue here, pictures are blurry around the edges and sides, overall quality is ok, image looks fine in the preview

dimuthume
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Joined: Thu Jul 20, 2017 3:24 am

Re: Main Camera. (back camera) taking blurry pictures

Postby dimuthume » Wed Aug 09, 2017 6:45 pm

Please send a solution for this. We all are being disappointed with the camera.
Please

blackview_admin
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Re: Main Camera. (back camera) taking blurry pictures

Postby blackview_admin » Wed Aug 09, 2017 11:36 pm

Has anyone opened up their BV8000 Pro to check the cameras connection point?

bluew
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Joined: Fri Jul 28, 2017 1:57 pm

Re: Main Camera. (back camera) taking blurry pictures

Postby bluew » Thu Aug 10, 2017 10:41 am

blackview_admin wrote:Has anyone opened up their BV8000 Pro to check the cameras connection point?


The hardware is fine, as taking picture with manual focus works (withs apps like Camera FV-5). There is an issue with the camera HAL and/or firmware.

oaimng
Posts: 50
Joined: Sat Aug 12, 2017 11:41 pm

Re: Main Camera. (back camera) taking blurry pictures

Postby oaimng » Sun Aug 13, 2017 12:22 am

16 megapixels camera, and 8 megapixels camera, but the photos are looking less then Vga... Please do an update to fix this issue, also, waze is not working, I really liked this phone, just bought it, but it looks like a bad deal...


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