Blackview User Forum

 
Ijacob
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Posts: 2
Joined: Wed Jul 26, 2017 7:30 pm

[SOLVED] Main Camera. (back camera) taking blurry pictures

Wed Jul 26, 2017 11:07 pm

Hi
I bought a few of the BV8000 Pro for re-sell, a customer whom bought 3 of them is very unhappy and close to return them because the main camera is taking blurry pictures, the camera is a huge factor on a phone and if its not as good as advertised of course he is not going to keep them, please help me out before he returns them

Front camera takes good pictures but the back camera is just unacceptable

Thanks
 
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blackview_admin
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Re: Main Camera. (back camera) taking blurry pictures

Thu Jul 27, 2017 12:19 pm

Please try the latest firmware and report if it solved the issue:
BV8000Pro_blackview_20170718 ROM to fix the camera issue viewtopic.php?f=192&t=213272
 
Ijacob
Topic Author
Posts: 2
Joined: Wed Jul 26, 2017 7:30 pm

Re: Main Camera. (back camera) taking blurry pictures

Thu Jul 27, 2017 11:53 pm

Yes! Problem fixed

Thanks
 
Onyeredson
Posts: 3
Joined: Sat Jul 29, 2017 9:10 am

Re: Main Camera. (back camera) taking blurry pictures

Sat Jul 29, 2017 9:56 am

Hello Jacob, I hope my message finds you well?
I see you have had success with the problem rear camera, I am suffering a similar one "White Out" all picture looks negative.
Have followed the link given to you but being a novice don't know how to install on the 8000pro? I've looked for a read me file nothing, I'm at the moment sending the unzipped files to my sd card on the phone.
I don't want to just install as I could negate the warranty, the phone is two days old and I'm worried I'll screw things up.
Can you help please? Just need to know how you installed your download to get camera working correctly.
Thanking you in anticipation,
Paul 'W'
 
IvanK
Posts: 5
Joined: Sun Jan 15, 2017 12:51 pm

Re: Main Camera. (back camera) taking blurry pictures

Sat Jul 29, 2017 10:16 am

Is this ROM different from one I received OTA?
 
schiaucu
Posts: 16
Joined: Sat Jul 29, 2017 7:04 pm

Re: Main Camera. (back camera) taking blurry pictures

Sun Jul 30, 2017 8:54 am

The latest update doesn't solve the problem.
 
bluew
Posts: 15
Joined: Fri Jul 28, 2017 1:57 pm

Re: Main Camera. (back camera) taking blurry pictures

Tue Aug 01, 2017 12:28 pm

I'm getting exactly the same issue. It seems that the autofocus goes "past" the optimal point.

When using an app which allows manual focus, the images are fine.
 
IvanK
Posts: 5
Joined: Sun Jan 15, 2017 12:51 pm

Re: Main Camera. (back camera) taking blurry pictures

Wed Aug 02, 2017 8:43 pm

Can you please recommend app with manual focus?
 
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blackview_admin
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Re: Main Camera. (back camera) taking blurry pictures

Thu Aug 03, 2017 10:17 am

Please update to 20170718 and perform a factory reset after that.
Please report here if this DON'T solved the issue for you.
 
bluew
Posts: 15
Joined: Fri Jul 28, 2017 1:57 pm

Re: Main Camera. (back camera) taking blurry pictures

Thu Aug 03, 2017 11:53 am

I'm running the new rom (flashed using spflashtool), and I did a factory reset (even twice) and it still doesn't work...

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