If you are affected by this headset issue please try to update to the latest firmware and perform a factory reset after that. If that don't help please contact your seller to exchange the device. Sorry for this inconvenience. (Only) if you don't receive help by the seller please contact us with all your buying details (shop, date, order-number, ...).
Did anyone find a solution to this? I have a customer with brand new phone continually showing headset icon even though headset has never been plugged in, and he can't use phone normally as device thinks headset is plugged in.
Is this a software fault?
Or is this a hardware fault?
Can I fix it by disconnecting headset socket from mainboard?