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Whip85
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Joined: Mon Sep 18, 2017 4:11 pm

[SOLVED] Waterproof issues.

Fri May 11, 2018 6:04 pm

Has anyone else had waterproof issues before on their BV8000? Mine ended up in some water and apart from the phone switching on and off and the volume going up and down there is water behind the camera lens. But it seems like it is busy drying out slowly. Is it normal?
 
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blackview_admin
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Re: Waterproof issues.

Sat May 12, 2018 12:43 pm

Definitely not normal. Maybe an oring is missing:
viewtopic.php?f=191&t=348815
 
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Whip85
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Re: [SOLVED] Waterproof issues.

Sat May 12, 2018 12:49 pm

Thank you will have a look.
 
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Whip85
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Re: [SOLVED] Waterproof issues.

Sat May 12, 2018 12:59 pm

Sorry one last question. Are all the buttons waterproof or only the dedicated camera button on the side?
 
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blackview_admin
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Re: [SOLVED] Waterproof issues.

Sun May 13, 2018 3:52 pm

Whip85 wrote:
Sorry one last question. Are all the buttons waterproof or only the dedicated camera button on the side?

Definitely all.
 
farzad
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Joined: Fri Sep 04, 2020 5:15 am

Re: [SOLVED] Waterproof issues.

Fri Sep 04, 2020 5:23 am

I got a BV 9900 Pro a few months ago. Recently it got wet and the cameras both on the front and back got fogged up and stopped working. Customer service does not care at all. The seller is in denial that they have sold a "waterproof" phone!

Terrible user experience so far. Waterproofness for this phone is false advertisement. They are supposed to replace my phone if mine was just one off and defective or they have to refund my money if the whole waterproofness is just a scam. They are doing neither. Customer service does not even answer my emails.

I am so disappointed at Blackview as a startup company. They have failed to deliver what they have advertised and they have done a terrible job in customer service.

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