Blackview User Forum

 
blackview_admin
Posts: 5120
Joined: Mon Aug 17, 2015 3:30 am
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Re: [TRACKED] after update 20180105-1104 battery doesn't charge

Wed Apr 11, 2018 5:17 pm

Discoragno wrote:
Hi, after update my BV 8000 pro have the same problem, NOT CHARGE!!

How i can do to go back with the upgrade?
If DOWNGRADE is possible i think it's possible only if I've the BATTERY at 100% is right?
How I can charge battery? There are alternative method?

I'm thinking to disassemble the phone, remove the battery and charge it....this olution is possible.

Please, post the info to keep alive the BV8000pro, the phone is very strong, but the software non walk in the same line.

This update is very bad for the reputation of the BLACKVIEW!!



Hi there!

Yes, a firmware downgrade (flashing) should fix such problem and shouldn't require a full battery for that, but if you don't want to risk you can open your device and charge it externally.... and then perform a firmware downgrade.

You can find firmware files here:
viewtopic.php?f=192&t=213272

Here is the flashing tutorial:
viewtopic.php?f=192&t=319505
 
ryu_joko
Posts: 5
Joined: Wed Dec 07, 2016 6:59 am

Re: [TRACKED] after update 20180105-1104 battery doesn't charge

Thu Apr 12, 2018 4:38 am

...and what version of ROM it will be? is it the latest one?
 
blackview_admin
Posts: 5120
Joined: Mon Aug 17, 2015 3:30 am
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Re: [TRACKED] after update 20180105-1104 battery doesn't charge

Thu Apr 12, 2018 5:53 pm

ryu_joko wrote:
...and what version of ROM it will be? is it the latest one?


You can downgrade to every firmware from today to the 20171114 one ;)
 
Discoragno
Posts: 8
Joined: Thu Aug 24, 2017 11:21 am

Re: [TRACKED] after update 20180105-1104 battery doesn't charge

Fri Apr 13, 2018 10:56 pm

blackview_admin wrote:
Discoragno wrote:
Hi, after update my BV 8000 pro have the same problem, NOT CHARGE!!

How i can do to go back with the upgrade?
If DOWNGRADE is possible i think it's possible only if I've the BATTERY at 100% is right?
How I can charge battery? There are alternative method?

I'm thinking to disassemble the phone, remove the battery and charge it....this olution is possible.

Please, post the info to keep alive the BV8000pro, the phone is very strong, but the software non walk in the same line.

This update is very bad for the reputation of the BLACKVIEW!!



Hi there!

Yes, a firmware downgrade (flashing) should fix such problem and shouldn't require a full battery for that, but if you don't want to risk you can open your device and charge it externally.... and then perform a firmware downgrade.

You can find firmware files here:
viewtopic.php?f=192&t=213272

Here is the flashing tutorial:
viewtopic.php?f=192&t=319505


Thaks admin for the tutorial's link, but blackview team as a solution for this problem?
I think not more users are friendly with DIY, disassembly and reassembly the phone.

Well to charghe the battery is right with the solution that I've described?
Can you post a picture to view the connection of the battery....there is a video on the web for ..how to... :mrgreen: :mrgreen:

I'm still waiting the chargeboard and the alligator cable, now the phone are good like paperweight...I hope that come back to run as a phone...

Thanks.
 
blackview_admin
Posts: 5120
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: [TRACKED] after update 20180105-1104 battery doesn't charge

Sat Apr 14, 2018 11:50 am

Discoragno wrote:

Thaks admin for the tutorial's link, but blackview team as a solution for this problem?
I think not more users are friendly with DIY, disassembly and reassembly the phone.

Well to charghe the battery is right with the solution that I've described?
Can you post a picture to view the connection of the battery....there is a video on the web for ..how to... :mrgreen: :mrgreen:

I'm still waiting the chargeboard and the alligator cable, now the phone are good like paperweight...I hope that come back to run as a phone...

Thanks.


Blackview knows the issue since the beginning, and it's working to a fix.
Yeah, your solution to charge it is legit and will definitely work.
Just remove the battery and connect the + with +, - with - and everything will be good.
It's just a battery, wich behaves like all the batteries ;)
 
marceloj.bueno
Posts: 14
Joined: Thu Jun 22, 2017 10:06 am

Re: [TRACKED] after update 20180105-1104 battery doesn't charge

Wed Apr 18, 2018 6:44 am

Alguma novidade ou prazo para correção da bateria do BV8000?
 
blackview_admin
Posts: 5120
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Re: [TRACKED] after update 20180105-1104 battery doesn't charge

Wed Apr 18, 2018 1:52 pm

marceloj.bueno wrote:
Alguma novidade ou prazo para correção da bateria do BV8000?


Please, WRITE IN ENGLISH LANGUAGE, as stated in forum rules.
 
marceloj.bueno
Posts: 14
Joined: Thu Jun 22, 2017 10:06 am

Re: [TRACKED] after update 20180105-1104 battery doesn't charge

Wed Apr 18, 2018 7:55 pm

Any news or deadline to correct the battery of the BV8000?
 
blackview_admin
Posts: 5120
Joined: Mon Aug 17, 2015 3:30 am
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Re: [TRACKED] after update 20180105-1104 battery doesn't charge

Thu Apr 19, 2018 6:38 pm

marceloj.bueno wrote:
Any news or deadline to correct the battery of the BV8000?


issue is tracked, so a fix will definitely come. No deadlines at the moment, unfortunately.
 
zyberpunk
Posts: 3
Joined: Sun Sep 03, 2017 11:26 am

Re: [TRACKED] after update 20180105-1104 battery doesn't charge

Fri May 04, 2018 4:49 pm

same problem here did 05-03-2018 OTA update v01_20170803_20180228-1557  ..
what i find out:
original charger no problem at all on or off!
alliexpress charger and cable looks identical? as the one out the box with phone itself. does not charge any more? except if the phone is off
another charger eq samsung s3 and iphone and a view other brands dont work any more .only if the phone is off they will charge??
orginal cabel with another brand charger or the alliexpres no result.same story only if the phone is off they will charge??
orginal charger with alliexpress cable it charge fine 
after all i did a factory reset no result ?
ans strange the alliexpres charger?? and all the other brands chargers where 5volt so this is also weird with the alliexpress charger what is going on with this charger?? besides the update problem

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