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Not working proximity sensor BV7000

Posted: Wed Oct 18, 2017 9:24 am
by urmas
Have new BV7000 with firmware 20170612_194708, proximity sensor not working on bright light. :!:
On medium lighting everything is ОК, but in sunny weather or under a bright lamp, the proximity sensor freezes and the phone screen does not turn off during a call. So you can click any button on the screen with your ear.
:? I checked through the engineering menu the sensor is working, recalculates the values, but I can not it calibrate - the message calibration failure.
At illumination less 225lux proximity sensor works correctly, at illumination above 300lux proximity sensor freezes on max distance (10cm).
What to do? How to solve a problem? In the summer will be impossible to use this BV7000.

Re: Not working proximity sensor BV7000

Posted: Thu Nov 16, 2017 6:39 pm
by blackview_admin
please try to flash the latest firmware.

Re: Not working proximity sensor BV7000

Posted: Fri Nov 24, 2017 8:03 am
by urmas
Phone have latest firmware 20170612 and can not find a newer firmware.