Not working proximity sensor BV7000

urmas
Posts: 6
Joined: Mon Sep 18, 2017 11:29 am

Not working proximity sensor BV7000

Postby urmas » Wed Oct 18, 2017 9:24 am

Have new BV7000 with firmware 20170612_194708, proximity sensor not working on bright light. :!:
On medium lighting everything is ОК, but in sunny weather or under a bright lamp, the proximity sensor freezes and the phone screen does not turn off during a call. So you can click any button on the screen with your ear.
:? I checked through the engineering menu the sensor is working, recalculates the values, but I can not it calibrate - the message calibration failure.
At illumination less 225lux proximity sensor works correctly, at illumination above 300lux proximity sensor freezes on max distance (10cm).
What to do? How to solve a problem? In the summer will be impossible to use this BV7000.

blackview_admin
Posts: 3482
Joined: Mon Aug 17, 2015 3:30 am
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Re: Not working proximity sensor BV7000

Postby blackview_admin » Thu Nov 16, 2017 6:39 pm

please try to flash the latest firmware.

urmas
Posts: 6
Joined: Mon Sep 18, 2017 11:29 am

Re: Not working proximity sensor BV7000

Postby urmas » Fri Nov 24, 2017 8:03 am

Phone have latest firmware 20170612 and can not find a newer firmware.


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