Screen remains off (Black), but can hear sounds and vibration

AndyVee
Posts: 1
Joined: Fri Oct 06, 2017 4:49 am

Screen remains off (Black), but can hear sounds and vibration

Postby AndyVee » Fri Oct 06, 2017 4:58 am

Hi,

I was playing a game on my Blackview, when it alerted me to low power. I plugged the phone into the charger for a few hours.

On retrieving the phone after it had charged, the screen remains black, however I can hear sounds and vibrations. Fingerprint unlock, turn off and on are all audible, just nothing on the screen.

I have had this phone for 1 month.

Please help.

blackview_admin
Posts: 3197
Joined: Mon Aug 17, 2015 3:30 am
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Re: Screen remains off (Black), but can hear sounds and vibration

Postby blackview_admin » Tue Oct 17, 2017 3:07 pm

I will ask our technician about this.


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