Camera shutter sound

rvsatih
Posts: 1
Joined: Fri Sep 15, 2017 9:22 am

Camera shutter sound

Postby rvsatih » Fri Sep 15, 2017 9:26 am

I purchased BV7000 pro last month from gearbeat. I have updated to andriod 7. The software is highly unstable and camera shutter sound never stops even if i put off and put off entire system also. Just 5min of gaming and while charging phone starts heating up.

blackview_admin
Posts: 3102
Joined: Mon Aug 17, 2015 3:30 am
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Re: Camera shutter sound

Postby blackview_admin » Wed Sep 20, 2017 5:31 pm

I can not reproduce this. Please update to the latest Firmware and perform a factory reset in recovery after that.

wipe data/factory reset in recovery (this will delete your data/settings):
- Power off and then press Power and Volume-up together for around 10 Seconds
- be sure that the little arrow point on recovery (select with volume up, enter with volume down)
- Then the open android with red triangle+"no command" is shown - press Power and Volume up together again
- Select Wipe data/factory reset with volume keys, confirm with power
- After factory reset select reboot system now

Please report if this solved your issue or not.


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