Good Night, I bought a BV7000 in the gearbest and after some time the device died totally. History is as follows.
After spending a whole day without putting the phone to charge I put the device to charge at night as I do from the first day of use, I was using it with the charger plugged in the night, I went to sleep and I let it load. The next day upon waking I went to get Blackview so I could use it and was surprised at it in a looping process, I watched the loop twice until the device turned off its screen permanently until today. Plug it into the charger and do not turn on the charging led. I tried to reset it by pressing the volume - and the power key but I did not succeed. I tried to plug the device into the computer to open the flash tools but the computer recognizes and ejects the device repeatedly and in a short time.
So far I have not done anything to correct the mistake, but if you know anything I can do thank you for the support. I really liked the device already bought 03 of this and I hope that the others do not have the same defect.
I look forward to your response.
I appreciate your support
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