Blackview User Forum

 
Dylan
Topic Author
Posts: 3
Joined: Sun Jun 10, 2018 9:58 am

my speaker and vibration are not working

Sun Jun 10, 2018 10:11 am

Dear blackview,
My bv7000 pro speaker and vibration are not working anymore yesterday they were working just fine.
I hope this is a problem i can solve by my self becaus i don't have the warranty anymore.
I need my phone for work so i hope this is not that big of a problem.

friendly regards, Dylan 
 
blackview_admin
Posts: 5323
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: my speaker and vibration are not working

Mon Jun 11, 2018 3:37 pm

Hi there!
Just to start, can you please perform a factory reset and check if anything changes?
 
Dylan
Topic Author
Posts: 3
Joined: Sun Jun 10, 2018 9:58 am

Re: my speaker and vibration are not working

Sat Jun 16, 2018 9:40 am

unfortenatly it does not and my phone is slowly getting worse now i am unable to use my mobile internet and my camera is going black i really don't know what is going on
 
Dylan
Topic Author
Posts: 3
Joined: Sun Jun 10, 2018 9:58 am

Re: my speaker and vibration are not working

Sat Jun 16, 2018 9:44 am

it did not help and i can not connect my phone to my pc and the problem is not connected to MPT divece i am really confused 
 
blackview_admin
Posts: 5323
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: my speaker and vibration are not working

Sat Jun 16, 2018 2:06 pm

I don't know what kind of damage your phone took, but there's nothing more that you can do except contacting your seller for a replacement under warranty.
If you phone isn't under warranty anymore, you can check for some official repair centers near your country:
http://blackview.hk/global-agents/

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