Blackview User Forum

 
Manu1
Topic Author
Posts: 1
Joined: Fri Jul 21, 2017 2:34 pm

bootloop

Fri Jul 21, 2017 2:39 pm

Hi

After system upgrade (OTA), there is a constant boot loop.
Blackview logo then bootloop.

I tried power button and volume + without success.

How to stop the phone and reboot in normal mode?

The problem is probably related to recovery mode, I installed TWRP through flashify app. No error message but unable to access recovery mode.

Thank you for your help.
 
blackview_admin
Posts: 4813
Joined: Mon Aug 17, 2015 3:30 am
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Re: bootloop

Wed Aug 02, 2017 10:07 am

sorry, we can not give service for phones with changed third party firmware (TWRP).
I suggest to reflash completly to latest original firmware.

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