hangs up the phone

Aquaweld
Posts: 2
Joined: Sun Jul 02, 2017 2:01 pm

hangs up the phone

Postby Aquaweld » Mon Jul 03, 2017 4:50 pm

constant errors and crashes standard applications. not updated to the latest firmware version. periodically restarts itself
https://drive.google.com/open?id=0B30Eh ... HFMQ3N3dXM

https://drive.google.com/open?id=0B30Eh ... m9MYUF5X0U

blackview_admin
Posts: 3014
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: hangs up the phone

Postby blackview_admin » Wed Aug 02, 2017 10:22 am

update to the latest Firmware and perform a factory reset in recovery after that.

wipe data/factory reset in recovery (this will delete your data/settings):
- Power off and then press Power and Volume up together for around 10 Seconds
- be sure that the little arrow point on recovery (select with volume up, enter with volume down)
- Then the open android with red triangle+"no command" is shown press Power and Volume up together again
- Select Wipe data/factory reset with volume keys, confirm with power
- After factory reset select reboot system now

Please report if this solved your issue or not.


Return to “Service and tech”

Who is online

Users browsing this forum: No registered users and 1 guest