Blackview User Forum

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Posts: 2
Joined: Sun Jul 02, 2017 2:01 pm

hangs up the phone

Mon Jul 03, 2017 4:50 pm

constant errors and crashes standard applications. not updated to the latest firmware version. periodically restarts itself ... HFMQ3N3dXM ... m9MYUF5X0U
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Posts: 6773
Joined: Mon Aug 17, 2015 3:30 am

Re: hangs up the phone

Wed Aug 02, 2017 10:22 am

update to the latest Firmware and perform a factory reset in recovery after that.

wipe data/factory reset in recovery (this will delete your data/settings):
- Power off and then press Power and Volume up together for around 10 Seconds
- be sure that the little arrow point on recovery (select with volume up, enter with volume down)
- Then the open android with red triangle+"no command" is shown press Power and Volume up together again
- Select Wipe data/factory reset with volume keys, confirm with power
- After factory reset select reboot system now

Please report if this solved your issue or not.

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