Do new P2 Lite's have correct microphone?

chrisg
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Joined: Fri Jun 09, 2017 10:31 am

Do new P2 Lite's have correct microphone?

Postby chrisg » Fri Jun 30, 2017 10:46 am

You (blackview) keep saying that the microphone problem is a hardware issue, and to seek a replacement or repair with the seller.

If I get a replacement phone, will it have the same problem, or have the phones with the problem been recalled?

Please give a real answer. I say this, because at times you say the microphone issue is hardware related, and then others you suggest a firmware upgrade or factory reset.

blackview_admin
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Re: Do new P2 Lite's have correct microphone?

Postby blackview_admin » Wed Aug 02, 2017 11:07 am

It's reported that the latest firmware solved the microphone issue.

blackview_admin
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Re: Do new P2 Lite's have correct microphone?

Postby blackview_admin » Fri Aug 04, 2017 9:27 am

If you are affected by this issue of changed microphones connection please try to update to the latest firmware and perform a factory reset after that. If that don't help please contact your seller to exchange the device. Sorry for this inconvenience. (Only) if you don't receive help by the seller please contact us with all your buying details (shop, date, order-number, ...).


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