The problem with the microphones!

nesterov32
Posts: 20
Joined: Sun Aug 28, 2016 4:58 pm

The problem with the microphones!

Postby nesterov32 » Thu May 25, 2017 1:50 pm

The new problem came out. When you speak in a spoken microphone, the interlocutor hears my deaf voice, and when you speak at the top near the camera, clearly and loudly. How could you windhead the microphones? Archive of the firmware posted the damaged, microphones are lured, the application Phone, with errors works! When will you fix it?

blackview_admin
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Re: The problem with the microphones!

Postby blackview_admin » Sat May 27, 2017 7:53 am

We will soon release the firmware update soon on this forum.

ococ
Posts: 8
Joined: Mon May 15, 2017 9:02 am
Location: Ukraine Europe

Re: The problem with the microphones!

Postby ococ » Sun May 28, 2017 1:30 pm

Correct the problem with the microphone in the apps phone as quickly as possible. Phone is not possible to use. Thank you.

ococ
Posts: 8
Joined: Mon May 15, 2017 9:02 am
Location: Ukraine Europe

Re: The problem with the microphones!

Postby ococ » Sun May 28, 2017 1:35 pm

Correct the problem with the microphone in the apps phone as quickly as possible. Phone is not possible to use. Thank you.

ococ
Posts: 8
Joined: Mon May 15, 2017 9:02 am
Location: Ukraine Europe

Re: The problem with the microphones!

Postby ococ » Sun May 28, 2017 1:38 pm

Correct the problem with the microphone in the apps phone as quickly as possible. Phone is not possible to use. Thank you.

blackview_admin
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Re: The problem with the microphones!

Postby blackview_admin » Wed Jun 07, 2017 8:31 am

Hello everyone, are you using the hands-free mode?
If so, that is normal.

Cricetoide
Posts: 2
Joined: Wed Jun 07, 2017 9:05 am

Re: The problem with the microphones!

Postby Cricetoide » Wed Jun 07, 2017 9:10 am

I too have this problem, not only in hand-free mode but also in normal mode. So the phone is IMPOSSIBLE to use for calls; my voice hearded by my caller is totally weak and incomprensible. Actually, I can be hearded well only if I use an headphone with an attached mic.

ococ
Posts: 8
Joined: Mon May 15, 2017 9:02 am
Location: Ukraine Europe

Re: The problem with the microphones!

Postby ococ » Wed Jun 07, 2017 9:22 am

blackview_admin wrote:Hello everyone, are you using the hands-free mode?
If so, that is normal.

No . I do not use speakerphone! Microphones do not work properly. The microphone near the camera works like the main one. The microphone at the bottom of the phone works like a noise canceling device. Microphones are not properly programmed.
Is it so difficult to admit mistakes and correct them?
Read the forum:https://4pda.ru/forum/index.php?showtopic=814481
Attachments
WP_20170531_001.jpg

nesterov32
Posts: 20
Joined: Sun Aug 28, 2016 4:58 pm

Re: The problem with the microphones!

Postby nesterov32 » Wed Jun 07, 2017 1:59 pm

blackview_admin wrote:Hello everyone, are you using the hands-free mode?
If so, that is normal.


What a loud connection, in normal mode, interlocutors can not hear us!

blackview_admin
Posts: 3198
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Re: The problem with the microphones!

Postby blackview_admin » Fri Jun 09, 2017 1:34 am

Hi everyone, you can contact the online re-sellers to get replacement.
It's the hardware problem.


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