Blackview User Forum

 
chrisg
Posts: 3
Joined: Fri Jun 09, 2017 10:31 am

Re: The problem with the microphones!

Fri Jun 09, 2017 10:33 am

You can't be serious, that we need to return the phones to online-resellers for replacements.

This needs to be a firmware fix, and it needs to happen soon.

I'm sure most of us are already past the point in time where we can return the phones in this manner.
 
Cricetoide
Posts: 2
Joined: Wed Jun 07, 2017 9:05 am

Re: The problem with the microphones!

Fri Jun 09, 2017 10:40 am

Can you tell more about the problem? I read many forums and all users, no one excluded, have same complains about the mic. Is this problem affecting all P2 lite sold until now?
Also, can you be clear about the nature of the problem? Is software or hardware? Because today a your representative on a russian forum wrote that next week a software update that solves the problem will be released. Is this correct? Or, if it's and hardware problem, is the factory now aware of this and producing phones whit a working mic right now?
Returning the device to the e-seller is not easy, cheap nor a fast procedure, and until you make an OFFICIAL statements we clients and reviewers don't know what to do.
 
ococ
Posts: 8
Joined: Mon May 15, 2017 9:02 am
Location: Ukraine Europe

Re: The problem with the microphones!

Fri Jun 09, 2017 8:58 pm

Thank you for upgrading the system and fixing the problem with the microphone. The interlocutors hear me perfectly.
 
chrisg
Posts: 3
Joined: Fri Jun 09, 2017 10:31 am

Re: The problem with the microphones!

Sun Jun 11, 2017 12:18 pm

ococ, where is the upgrade?
 
ococ
Posts: 8
Joined: Mon May 15, 2017 9:02 am
Location: Ukraine Europe

Re: The problem with the microphones!

Mon Jun 12, 2017 5:34 am

chrisg wrote:
ococ, where is the upgrade?

Software P2 Lite_Blackview_201704110 Update via sp flash tool before P2 Lite_Blackview_201704113.An update will arrive in the air
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blackview_admin
Posts: 4813
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: The problem with the microphones!

Wed Jun 14, 2017 6:41 am

Hello everyone, for the microphone, it is a hardware problem, please contact the online reseller to get repaired or replacement.
 
jyothiraj vb
Posts: 14
Joined: Sat Jun 24, 2017 11:12 am

Re: The problem with the microphones!

Sat Jun 24, 2017 12:22 pm

OCOC can you give the procedure for update using SP flashtool ?
 
Dongermon
Posts: 153
Joined: Thu Apr 06, 2017 6:48 pm

Re: The problem with the microphones!

Wed Jun 28, 2017 2:26 am

jyothiraj vb wrote:
OCOC can you give the procedure for update using SP flashtool ?


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