Scooby_Guy wrote:I apologize, confused in who was being replied to. Still, you ask us to give you time to resolve this but do not state an estimate of how long you may need. My view is the phone has been out a few months, most users have smartphones for social media so I would assume this is not an unknown problem to you. The phone wasn't sold with known issues so buyers had no knowledge of this problem and to be honest I think social media apps are primary in tests? Why have you not spotted these problems before? If you were to say you need so many days to sort this issue then may be we could wait, however if its going to be a matter of months to update firmware then do you really expect your users to wait that long? Especially when there are other known issues talked about in other posts on the forum! I don't mean to be awkward but people just want answers, we buy these phones in good faith with money we have worked for and currently we do not seem to be satisfied.
the problem with this is that if you fix something you are likely to break something, hence why hotfixes don't usually get released for things like games and apps