Touchscreen problem

stefanocbr
Posts: 5
Joined: Wed Jul 12, 2017 8:39 am

Touchscreen problem

Postby stefanocbr » Wed Jul 12, 2017 8:51 am

Hi I have a bv7000 pro build ID 20170609 2017 0609 1815 this is the last relase? :roll:
Do I have a problem with calibrating the touch screen? And the battery does not last long.
This Flash ROM of BV7000_PRO_Blackview_20170622 to upgrade OS 7.0 is better than mine or is it the same?
Thanks for your advice

blackview_admin
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Joined: Mon Aug 17, 2015 3:30 am
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Re: Touchscreen problem

Postby blackview_admin » Wed Jul 12, 2017 10:40 am

For the bv7000PRO the latest version is 20170622 in the moment. It is different to your older version.

stefanocbr
Posts: 5
Joined: Wed Jul 12, 2017 8:39 am

Re: Touchscreen problem

Postby stefanocbr » Mon Jul 17, 2017 9:33 am

Thanks for the answer, I updated with this rom but the touchscreen and battery problem remains. How can I do?

stefanocbr
Posts: 5
Joined: Wed Jul 12, 2017 8:39 am

Re: Touchscreen problem

Postby stefanocbr » Mon Jul 17, 2017 9:35 am

Thanks for the answer, I updated with this rom but the touchscreen and battery problem remains. How can I do?

blackview_admin
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Re: Touchscreen problem

Postby blackview_admin » Wed Jul 19, 2017 11:59 am

Check for a newer update again and try a factory reset.
Please report if it helped.

stefanocbr
Posts: 5
Joined: Wed Jul 12, 2017 8:39 am

Re: Touchscreen problem

Postby stefanocbr » Wed Jul 19, 2017 4:06 pm

I have already updated this ROM 20.170.622 so with smartphones like the factory but the problem persists. What is the last rom?

blackview_admin
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Re: Touchscreen problem

Postby blackview_admin » Thu Jul 20, 2017 10:49 am

Here: viewtopic.php?f=176&t=191529 you find the latest version.
It's 20170717 or 20170717 (depending on your device version). It should be available over OTA update.

Роман
Posts: 2
Joined: Fri Jul 21, 2017 7:06 am

Re: Touchscreen problem

Postby Роман » Fri Jul 21, 2017 7:09 am

сенсер перестал работать обновил до заводских только кнопки с боку работают

stefanocbr
Posts: 5
Joined: Wed Jul 12, 2017 8:39 am

Re: Touchscreen problem

Postby stefanocbr » Fri Jul 21, 2017 7:46 am

Updated with OTA but still touchscreen problems, better battery

blackview_admin
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Joined: Mon Aug 17, 2015 3:30 am
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Re: Touchscreen problem

Postby blackview_admin » Tue Jul 25, 2017 1:43 pm

stefanocbr wrote:Updated with OTA but still touchscreen problems, better battery


Flashing the latest version may help better than the OTA update. Please always try a factory reset after updating if you have problems.

If nothing helps to solve your touchscreen issue you may exchange/repair the phone over your seller.


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