Phone headset cut-out.

madmatts
Posts: 1
Joined: Mon Oct 30, 2017 2:50 am

Phone headset cut-out.

Postby madmatts » Wed Nov 15, 2017 9:15 am

My BV7000pro randomly loses in-call volume. It is not muted, and the speaker phone function still works.
Seems to have similar issues with blue tooth devices.

This issue is present for both Android 6 and 7 - any ideas?

Build number 20170706

blackview_admin
Posts: 4035
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: Phone headset cut-out.

Postby blackview_admin » Thu Nov 23, 2017 5:35 pm

Please try to update to teh latest firmware: viewtopic.php?f=176&t=191529&p=376561#p376561
If that don't help try a factory reset after that.


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