Boot problem

plavison
Posts: 2
Joined: Thu Nov 09, 2017 6:08 am

Boot problem

Postby plavison » Sun Nov 12, 2017 6:17 am

I have a Blackview BV7000 Pro . After a charge of 8h the phone dont want to light on. The light LED is on but not the screen. The screen remain off : no text, no image, no logo, just something "grey". No boot. The screen was not exactly black. But the phone is not working.

Is it possible to reset the phone or to do something?

I live in west africa (Togo) and we dont have local support

Sincerely yours

blackview_admin
Posts: 3478
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: Boot problem

Postby blackview_admin » Thu Nov 23, 2017 5:38 pm

You could try to flash the firmware over a pc: viewtopic.php?f=176&t=191529&p=376561#p376561
If that don't help please ask your seller for help.


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