Blackview User Forum

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Posts: 1
Joined: Tue Aug 29, 2017 8:07 am

Problem with volume and power buttons

Tue Aug 29, 2017 8:20 am


I have a problem with my BV7000 PRO... Since this weekend, randomly, the volume up or down and the power buttons do not respond.. I've checked and I don't think that it's mechanical...
No water infiltration (caches were always closed)...
I've bought this phone two mounths ago..
Could you please help me ?

Posts: 5635
Joined: Mon Aug 17, 2015 3:30 am

Re: Problem with volume and power buttons

Tue Sep 12, 2017 3:59 pm

You could check the contacts below the side metal parts by your own (teardown video: viewtopic.php?f=175&t=151560) or ask your seller for help.

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