Blackview User Forum

 
CarlosT
Topic Author
Posts: 1
Joined: Tue Jul 25, 2017 8:01 pm

Blackview BV7000 pro with flicker(blink) screen

Tue Jul 25, 2017 8:41 pm

Hi, i recent bought a Blackview BV7000 pro this year (June2017)from Gearbest and after a week use the screen flicker sometimes when i change to Camera or Photo Galery
what can i do? who should i talk to? pls help...
thanks
CarlosT
i can be reached here or by email Karlprimswitch@sapo.pt or skype KarlPrimswitch (pspe1000)
 
blackview_admin
Posts: 4795
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: Blackview BV7000 pro with flicker(blink) screen

Mon Jul 31, 2017 6:02 pm

Please update to the latest Firmware and perform a factory reset in recovery after that

wipe data/factory reset in recovery (this will delete your data/settings):
- Press Power and Volume up together for around 10 Seconds
- be sure that the little arrow point on recovery (select with volume up, enter with volume down)
- Then the open android with red triangle+"no command" is shown press Power and Volume up together again
- Select Wipe data/factory reset with volume keys, confirm with power
- After factory reset select reboot system now

Please report if this solved your issue.
 
redbeat
Posts: 1
Joined: Fri Aug 25, 2017 2:49 pm

Re: Blackview BV7000 pro with flicker(blink) screen

Fri Aug 25, 2017 3:10 pm

i was update to latest firmware, this solve problem flickering on 3 weeks. And now screen flickering again.
pls help...
 
Stroy
Posts: 14
Joined: Thu Jul 13, 2017 3:05 am

Re: Blackview BV7000 pro with flicker(blink) screen

Sat Aug 26, 2017 12:48 pm

redbeat wrote:
i was update to latest firmware, this solve problem flickering on 3 weeks. And now screen flickering again.
pls help...


me too btother,

@blackview_admin please help and advice
 
Stroy
Posts: 14
Joined: Thu Jul 13, 2017 3:05 am

Re: Blackview BV7000 pro with flicker(blink) screen

Wed Aug 30, 2017 10:13 am

Stroy wrote:
redbeat wrote:
i was update to latest firmware, this solve problem flickering on 3 weeks. And now screen flickering again.
pls help...


me too brother,

@blackview_admin please help and advice


@blackview_admin please fix the problem via wireless update, i'am very sad with this problem, please fix the problem @blackview_admin
 
Stroy
Posts: 14
Joined: Thu Jul 13, 2017 3:05 am

Re: Blackview BV7000 pro with flicker(blink) screen

Thu Sep 07, 2017 3:24 am

@blackview_admin Please respond my problem, I have been very patient about the problem , whether like this blackview serving their customers. please give me solution and fix the problem.
 
blackview_admin
Posts: 4795
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: Blackview BV7000 pro with flicker(blink) screen

Tue Sep 12, 2017 3:24 pm

I will report this as new issue. Please try if a wipe/factory reset help.

wipe data/factory reset in recovery (this will delete your data/settings):
- Power off and then press Power and Volume-up together for around 10 Seconds
- be sure that the little arrow point on recovery (select with volume up, enter with volume down)
- Then the open android with red triangle+"no command" is shown - press Power and Volume up together again
- Select Wipe data/factory reset with volume keys, confirm with power
- After factory reset select reboot system now

Please report if this solved your issue or not.
 
Stroy
Posts: 14
Joined: Thu Jul 13, 2017 3:05 am

Re: Blackview BV7000 pro with flicker(blink) screen

Wed Sep 13, 2017 2:55 am

I've tried it and the result is worse than ever, please help and give me solution.
I think blackview is a professional company. definitely have a solution on this issue
 
Stroy
Posts: 14
Joined: Thu Jul 13, 2017 3:05 am

Re: Blackview BV7000 pro with flicker(blink) screen

Sat Sep 16, 2017 7:31 pm

What the new solution for my problem ? @blackview_admin
What you have target for fix the problem ? Please give me solution for this problem
 
blackview_admin
Posts: 4795
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: Blackview BV7000 pro with flicker(blink) screen

Thu Sep 21, 2017 1:45 pm

Stroy wrote:
What the new solution for my problem ? @blackview_admin
What you have target for fix the problem ? Please give me solution for this problem


Sorry, if flashing to the latest firmware* + factory reset does not help contact your seller for exchange the device.

*If your Phone was original delivered with android 6 it's 20170717
If your Phone was original delivered with android 7 it's 20170712

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