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beneficio
Topic Author
Posts: 2
Joined: Sun Jun 25, 2017 5:43 pm

Screen doesn't work anymore! URGENT!!

Mon Jun 26, 2017 1:07 am

Dear,

I bought my BV7000 Pro a month ago and yesterday the upper half of the screen stop to work! The smartphone just recognise my touch in a little area on the screen. I can't even unlock the screen using the security pattern.

What can I do???

Looking forward to hearing from you soon.

Best regards,
Bernardo

PS: I live in Brazil
 
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blackview_admin
Posts: 7100
Joined: Mon Aug 17, 2015 3:30 am
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Re: Screen doesn't work anymore! URGENT!!

Mon Jun 26, 2017 5:56 am

Can you please send us some video for reference?
 
Holefighter
Posts: 120
Joined: Mon May 22, 2017 2:37 pm
Location: Germany

Re: Screen doesn't work anymore! URGENT!!

Mon Jun 26, 2017 7:06 am

beneficio wrote:
Dear,

I bought my BV7000 Pro a month ago and yesterday the upper half of the screen stop to work! The smartphone just recognise my touch in a little area on the screen. I can't even unlock the screen using the security pattern.

What can I do???

Looking forward to hearing from you soon.

Best regards,
Bernardo

PS: I live in Brazil


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