COULD NOT RUN ON ROOTED DEVICE

PRASANTH
Posts: 4
Joined: Sat Jun 17, 2017 4:25 pm

COULD NOT RUN ON ROOTED DEVICE

Postby PRASANTH » Sat Jun 17, 2017 4:45 pm

After installation, some bank related apps wont work on this phone and throws a message "COULDN'T RUN ON ROOTED DEVICE'
How to overcome this issue?

blackview_admin
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Re: COULD NOT RUN ON ROOTED DEVICE

Postby blackview_admin » Mon Jun 19, 2017 7:06 am

What ROM/Firmware-Version you have installed in your phone?

Marco-66
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Joined: Thu Apr 27, 2017 12:30 pm

Re: COULD NOT RUN ON ROOTED DEVICE

Postby Marco-66 » Mon Jun 19, 2017 12:12 pm

It seems the same problem already known since March 29th ... --> viewtopic.php?f=175&t=114213&p=303389#p305089

and still with no solution with the latest Firmware 20170523.

blackview_admin
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Re: COULD NOT RUN ON ROOTED DEVICE

Postby blackview_admin » Mon Jun 19, 2017 1:03 pm

Marco-66 wrote:It seems the same problem already known since March 29th ... --> viewtopic.php?f=175&t=114213&p=303389#p305089

and still with no solution with the latest Firmware 20170523.


The issue had been solved in a software update. That's why we asked about the firmware PRASANTH is using.

Marco-66
Posts: 59
Joined: Thu Apr 27, 2017 12:30 pm

Re: COULD NOT RUN ON ROOTED DEVICE

Postby Marco-66 » Mon Jun 19, 2017 1:32 pm

blackview_admin wrote:
The issue had been solved in a software update. That's why we asked about the firmware PRASANTH is using.

I still have the same problem
Screenshot_20170619-152407.png


with the latest firmware...


EDIT : I have just removed and installed the APP again, same result ..

jmsupery
Posts: 10
Joined: Tue May 30, 2017 9:28 am

Re: COULD NOT RUN ON ROOTED DEVICE

Postby jmsupery » Mon Jun 19, 2017 2:35 pm

I have the same problem since the beginning and never installed any update so maybe is the way the app is looking to the firmware version

Marco-66
Posts: 59
Joined: Thu Apr 27, 2017 12:30 pm

Re: COULD NOT RUN ON ROOTED DEVICE

Postby Marco-66 » Mon Jun 19, 2017 9:17 pm

The "Samsung Smart Home" APP is running fine in others 4 Android devices ...I have this problem only with BV7000 Pro running firmware 20170523.

I should have studied the content of this board before buying the BV7000 Pro phone .... too many "if" ... no certainty ..
Sometimes absurd and paradoxical situations ...what to say .... better to be silent.

Dongermon
Posts: 150
Joined: Thu Apr 06, 2017 6:48 pm

Re: COULD NOT RUN ON ROOTED DEVICE

Postby Dongermon » Mon Jun 19, 2017 9:21 pm

Marco-66 wrote:The "Samsung Smart Home" APP is running fine in others 4 Android devices ...I have this problem only with BV7000 Pro running firmware 20170523.

I should have studied the content of this board before buying the BV7000 Pro phone .... too many "if" ... no certainty ..
Sometimes absurd and paradoxical situations ...what to say .... better to be silent.


this is due to the rom having "test-key" instead of "release-key" this happens because the rom has been built by a 3rd party

PRASANTH
Posts: 4
Joined: Sat Jun 17, 2017 4:25 pm

Re: COULD NOT RUN ON ROOTED DEVICE

Postby PRASANTH » Tue Jun 20, 2017 1:01 am

[quote="blackview_admin"]What ROM/Firmware-Version you have installed in your phone?
By the term firmware do you you mean BUILD NUMBER ? If so, build number is BV7000_PRO_Blackview_20170523.

Dongermon
Posts: 150
Joined: Thu Apr 06, 2017 6:48 pm

Re: COULD NOT RUN ON ROOTED DEVICE

Postby Dongermon » Tue Jun 20, 2017 1:37 am

PRASANTH wrote:
blackview_admin wrote:What ROM/Firmware-Version you have installed in your phone?
By the term firmware do you you mean BUILD NUMBER ? If so, build number is BV7000_PRO_Blackview_20170523.


well firmware version is the same, its just a date that the rom has been upload and/or compiled


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