Blackview User Forum

 
Holefighter
Topic Author
Posts: 120
Joined: Mon May 22, 2017 2:37 pm
Location: Germany

Camera replace ?

Mon Jun 12, 2017 7:38 am

Hi , my camera does not focus, so i ask, can i replace the camera? Can i bought a new camera for my bv7000pro maybe at aliexpress?
 
chadac
Posts: 1
Joined: Thu Jun 15, 2017 6:41 am

Camera No Focus

Thu Jun 15, 2017 7:36 am

Hi i have same problem no focus for little distance A4 format can't be taken Read all QR Code Impossible Very bad camera
They propose me money back but i need this phone. This problem is reccurent i have read it . But it's a good phone for the price
 
Holefighter
Topic Author
Posts: 120
Joined: Mon May 22, 2017 2:37 pm
Location: Germany

Re: Camera replace ?

Fri Jun 16, 2017 3:27 pm

Yes but i want to replace the cam by myself
 
Derk
Posts: 71
Joined: Wed Jul 06, 2016 11:11 am
Location: DE-Göttingen / ID-Ketewel

Re: Camera replace ?

Tue Jun 20, 2017 2:33 pm

Don't replace the cam by yourself, you loose the warranty!

I had the same issue and sent it back for repair in April - picked it up at customs today - got a new phone replaced.
But new phone with old software - February ROM on a phone sent in June, Blackview, you really like to p*ss off your customers...
 
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blackview_admin
Posts: 7103
Joined: Mon Aug 17, 2015 3:30 am
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Re: Camera replace ?

Tue Jun 20, 2017 9:15 pm

It doesn't matter if you like to change the camera by your self or exchange the device: If your phones camera don't work correct please contact your seller for help.
 
Holefighter
Topic Author
Posts: 120
Joined: Mon May 22, 2017 2:37 pm
Location: Germany

Re: Camera replace ?

Tue Jun 20, 2017 9:35 pm

The Problem is, if i contact gearbest i habe to send it to China. I have to pay for that. Then they test it and send it back vor replace it. This takes round about 10-30 days (gearbest say this) so q. I wohnt pay for that 2. i cant be 10-30 days without my Smartphone. So how could i replace it ...
 
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blackview_admin
Posts: 7103
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Re: Camera replace ?

Wed Jun 21, 2017 9:40 am

Holefighter wrote:
The Problem is, if i contact gearbest i habe to send it to China. I have to pay for that. Then they test it and send it back vor replace it. This takes round about 10-30 days (gearbest say this) so q. I wohnt pay for that 2. i cant be 10-30 days without my Smartphone. So how could i replace it ...


Please ask your seller for a replacement camera if you like to change it yourself.
 
Holefighter
Topic Author
Posts: 120
Joined: Mon May 22, 2017 2:37 pm
Location: Germany

Re: Camera replace ?

Wed Jun 21, 2017 5:21 pm

OK i try it.

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