Blackview User Forum

 
cheucheu
Topic Author
Posts: 16
Joined: Sun Apr 30, 2017 10:37 pm

SOUND CAMERA RECORD

Fri May 12, 2017 9:15 pm

Hi

When i record a video, the sound is very low. I don't understand why because the level of volume is on the maximum.

I have tried to enter in the admin menu with the key code *#9646633# but the code is invalid.

How to can i fix this problem?


Other problem : The low button on the right don't launch the camera. Is it normal????

Kernel 3.18.22+
Build : 20170411
 
blackview_admin
Posts: 4659
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: SOUND CAMERA RECORD

Mon May 15, 2017 6:32 am

Hi, sounds can come from the earphone, loudspeaker and other apps, like other video.

Let's check: you recorded a video and while you are playing the video, the video sound is very low? Then you can try to turn up the video volume.

You can take a picture by pressing the camera button.
 
Phil
Posts: 244
Joined: Sat Oct 22, 2016 2:22 pm

Re: SOUND CAMERA RECORD

Mon May 15, 2017 6:20 pm

cheucheu wrote:
Hi
When i record a video, the sound is very low. I don't understand why because the level of volume is on the maximum.
I have tried to enter in the admin menu with the key code *#9646633# but the code is invalid.
How to can i fix this problem?

Other problem : The low button on the right don't launch the camera. Is it normal????


- When you change the volume, you can press on the little arrow on the right side to set different kind of sound volume. There are also settings for noise reduction and microphone for video recording in the camera app.
- Engeneer Mode *#9646633# works for me under 20170411. Had you typed it into the keypad of phone app?
 
cheucheu
Topic Author
Posts: 16
Joined: Sun Apr 30, 2017 10:37 pm

Re: SOUND CAMERA RECORD

Mon May 15, 2017 10:31 pm

Hi Phil
I confirm that the sound stays low when i read the vidéo and grow the volume.

Yes i use the key pad to compose the code and i obtain a message : execution of ussd code... But i receive an error : connexion problem or invalid ihm .


Br
 
Phil
Posts: 244
Joined: Sat Oct 22, 2016 2:22 pm

Re: SOUND CAMERA RECORD

Tue May 16, 2017 9:47 am

Here is a link how to enter engeneer mode:
https://www.dropbox.com/s/6l4otmwnhi8k8 ... 2.mp4?dl=0
 
cheucheu
Topic Author
Posts: 16
Joined: Sun Apr 30, 2017 10:37 pm

Re: SOUND CAMERA RECORD

Wed May 17, 2017 8:55 am

Hi

Thanks a lot. It's Now OK. I have forgotten the star!

I have changed the UL Gain to 240 for the parameter "audio record/receiver" but it's always the same thing. It doesn't fix my problem.

Best Regards
 
cheucheu
Topic Author
Posts: 16
Joined: Sun Apr 30, 2017 10:37 pm

Re: SOUND CAMERA RECORD

Wed May 17, 2017 9:03 am

Where can i post a video ? on the forum, there is a limit size.
 
blackview_admin
Posts: 4659
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: SOUND CAMERA RECORD

Wed May 17, 2017 9:08 am

cheucheu wrote:
Where can i post a video ? on the forum, there is a limit size.


You can make the video on your youtube and post the video link on this forum.
 
cheucheu
Topic Author
Posts: 16
Joined: Sun Apr 30, 2017 10:37 pm

Re: SOUND CAMERA RECORD

Mon May 22, 2017 12:32 pm

Hi

Could you investigate about this video ?

https://share.orange.fr/#k4KWmxMUG43357d6ba24


Thanks
 
blackview_admin
Posts: 4659
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: SOUND CAMERA RECORD

Tue May 23, 2017 8:13 am

cheucheu wrote:
Hi

Could you investigate about this video ?

https://share.orange.fr/#k4KWmxMUG43357d6ba24


Thanks


Hello, we can not open this video.

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