Low volume from ear speaker

Vilon
Posts: 1
Joined: Fri May 05, 2017 9:30 am

Re: Low volume from ear speaker

Postby Vilon » Fri May 05, 2017 9:33 am

Same problem here. With the ear speaker and the mic (when somebody calls me, he cannot hear my voice or he barely hears me)...

vetnet63
Posts: 3
Joined: Wed Apr 26, 2017 9:12 pm

Re: Low volume from ear speaker

Postby vetnet63 » Sat May 06, 2017 10:23 pm

Same probleme!???

cheucheu
Posts: 14
Joined: Sun Apr 30, 2017 10:37 pm

Re: Low volume from ear speaker

Postby cheucheu » Fri May 12, 2017 9:50 pm

Hi

When i record a video, the sound is very low. I don't understand why because the level of volume is on the maximum.

I have tried to enter in the admin menu with the key code *#9646633# but the code is invalid.

How to can i fix this problem?


Other problem : The low button on the right don't launch the camera. Is it normal????

Kernel 3.18.22+
Build : 20170411
Hi

When i record a video, the sound is very low. I don't understand why because the level of volume is on the maximum.

I have tried to enter in the admin menu with the key code *#9646633# but the code is invalid.

How to can i fix this problem?


Other problem : The low button on the right don't launch the camera. Is it normal????

Kernel 3.18.22+
Build : 20170411

cheucheu
Posts: 14
Joined: Sun Apr 30, 2017 10:37 pm

Re: Low volume from ear speaker

Postby cheucheu » Sun May 14, 2017 11:01 am

"To enter the engineers code go to phone and dial pad and enter the code.
*#9646633#


I have a message :"connexion pb or IHM code non valid"
Can you help me ?

thanks

deviha
Posts: 2
Joined: Thu May 25, 2017 4:51 pm

Re: Low volume from ear speaker

Postby deviha » Thu May 25, 2017 4:56 pm

Also for me no volume at all coming from ear speaker.
it works with speakerphone or earphones.
also *#96... procedure don't have any effect

EDIT:
after several tests, pressing the top of mobile in the earspeaker zone, the sound works. it's a hardware failure?

Phil
Posts: 240
Joined: Sat Oct 22, 2016 2:22 pm

Re: Low volume from ear speaker

Postby Phil » Mon May 29, 2017 11:11 am

deviha wrote:after several tests, pressing the top of mobile in the earspeaker zone, the sound works. it's a hardware failure?


That sounds like a hardware bug. But it should be easy to open the phone and fix the bad connection to the speaker.

EtienneO
Posts: 3
Joined: Mon Jun 05, 2017 12:53 pm

Re: Low volume from ear speaker

Postby EtienneO » Wed Jun 07, 2017 9:47 am

I have no volume when phone rings, playing MP3 or watching video clips. all settings are maxed.
When i speak to someone I can hear them fine and they can hear me fine.
When i use my head phones everything works properly.

The phone is a month old worked perfectly until Monday morning

blackview_admin
Posts: 2485
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: Low volume from ear speaker

Postby blackview_admin » Thu Jun 08, 2017 4:39 pm

EtienneO wrote:I have no volume when phone rings, playing MP3 or watching video clips. all settings are maxed.
When i speak to someone I can hear them fine and they can hear me fine.
When i use my head phones everything works properly.

The phone is a month old worked perfectly until Monday morning


Sounds like the backside speaker don't have an connection or is defective. You could ask your seller for a replacement over warranty or try to let it fix in a local mobile repair store by your own.


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