Low volume on microphone

Posts: 3
Joined: Wed Apr 26, 2017 9:12 pm

Re: Low volume on microphone

Postby vetnet63 » Fri Apr 28, 2017 9:33 pm

My sound problems happen in the calls, sometimes it's me that I can hardly hear and other times it's the people I'm talking to who say the sound is very low.
I made the change that you recommended and improved.
I now listen well but some people continue to say that the sound is very low, and I noticed that now there is a small interval of time in which I pick up the call and only after a few seconds is that the person I called listened.
This solution made everything better at least I'm not so dissatisfied with the phone, but it did not solve.
I'm really sorry because I really like this phone.

Posts: 3
Joined: Sat May 13, 2017 8:44 am

Re: Low volume on microphone

Postby Sc0llo » Sat May 13, 2017 8:49 am

Sadly also has this problem.
Took the advice and changed the UL. After the change, ppl can now hear me a little bit. Changed de UL to the max, and again a small improvement.
However, in the end, i'm hard to understand by the one I'm calling with. Especially when I'm outside at the construction yard.
Also checked if there are any updates available, but there ain't.

This solution also worked for the speaker wich is good enough now, yet can still be louder I hope in the future.

Hopefully soon an update will come to solve this problem somehow...maybe expand the max range of the UL?

Posts: 2485
Joined: Mon Aug 17, 2015 3:30 am

Re: Low volume on microphone

Postby blackview_admin » Mon May 15, 2017 7:47 am

About this issue, we are inspecting on it, but still can not find the exact problem, so it is difficult for us to figure out the solution.
If you can tell more useful information.

Posts: 1
Joined: Tue Jun 27, 2017 8:42 pm

Re: Low volume on microphone

Postby wen29 » Tue Jun 27, 2017 9:15 pm

When I had my brand new bv7000_PRO_Blackview_20170411.
The sound of other people on the phone was low and the other people can't hear me good enough. Low volume, little distortion of the voice and in comparing with the voice hard surrounding sounds.
I changed the settings:
Voice NB and WB: receiver, HAC and Speaker all to UL240 and VoiP to 240.
That make some improvement in volume. But still the quality of the audio of my voice in calling is not good enough in comparing to different other phones. And the volume from incoming calls is not loud enough for outdoor use.
It seems all other volume functions can get loud enough so I think the problem is fixable with the audio settings.
Can you tell me what the perfect settings are for outdoor use and better audio quality?

Posts: 2
Joined: Tue Jul 18, 2017 11:50 am

Re: Low volume on microphone

Postby celal » Tue Jul 18, 2017 11:59 am

is there any update for this problem?
low voice problem when in coming calls bv7000 pro? any help please :cry:

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