I received my BV7000pro on Friday after almost a 3 month wait. I was reading the forums and getting pretty discouraged about the the lack of 4g connectivity in Canada. I spent about 1/2 hour going through my phone setting when I realized the phone was not populating the correct APN settings for my provider (Fido). I manually configured the LTE Fido APN off the Fido website, and within about 30 seconds had full blown 4G service. Works like a charm. This would be my first check with everyone having problems. Cheers!