Screen remains off

plavison
Posts: 2
Joined: Thu Nov 09, 2017 6:08 am

Screen remains off

Postby plavison » Fri Nov 10, 2017 5:54 am

Screen remains off (Black), but the Led light was On (BV 7000 Pro)

Before the first utilization the phone was charger 5h. After this the screen remains off (no picture, no text, no logo, nothing on the screen) but the Led light was on.

blackview_admin
Posts: 3467
Joined: Mon Aug 17, 2015 3:30 am
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Re: Screen remains off

Postby blackview_admin » Thu Nov 16, 2017 6:33 pm

I moved your post to the right forum. When the screen is dead after first charge you could try to flash the latest firmware or exchange the device over your seller.


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