BlackView P2 charge very slow

redwire
Posts: 4
Joined: Wed Jul 26, 2017 7:10 am

BlackView P2 charge very slow

Postby redwire » Wed Jul 26, 2017 7:29 am

1) After lastest update to android 7 20170619 phone started charging with tiny current about 0.1-0.4A from original charger or any 5V good charger. If phone turned off current is 1.5A.
At android 6 current was 1.5A always.

2) Standart address book and dialer stops and close with error if username has digital or any special symbols in first letter of name
Please fix it in new firmware update.

blackview_admin
Posts: 3198
Joined: Mon Aug 17, 2015 3:30 am
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Re: BlackView P2 charge very slow

Postby blackview_admin » Wed Aug 02, 2017 11:43 am

- use the original charger
- update to the latest Firmware and perform a factory reset in recovery after that.

wipe data/factory reset in recovery (this will delete your data/settings):
- Power off and then press Power and Volume up together for around 10 Seconds
- be sure that the little arrow point on recovery (select with volume up, enter with volume down)
- Then the open android with red triangle+"no command" is shown press Power and Volume up together again
- Select Wipe data/factory reset with volume keys, confirm with power
- After factory reset select reboot system now

Please report if this solved your issue or not.

redwire
Posts: 4
Joined: Wed Jul 26, 2017 7:10 am

Re: BlackView P2 charge very slow

Postby redwire » Mon Aug 07, 2017 11:54 am

"press Power and Volume up together" after poweroff - not work. I checked it android 7.0 and android 20170307 . So Impossible to enter recovery menu and wipe. Why?

redwire
Posts: 4
Joined: Wed Jul 26, 2017 7:10 am

Re: BlackView P2 charge very slow

Postby redwire » Wed Aug 09, 2017 2:04 am

we can boot to recovery menu using BootDroid app in root mode. Volume+ and power not work. I boot to recovery menu and did wipe. but not help
The problem is only on lastest 20170619 Android 7. The phone is charging normally only 1-2 days after the reboot. Then, when the charger is connected, it consumes very little current and does not charge overnight. It is not possible to charge the phone from any USB port laptop or a standard 5V charger or car or powerbank. You need to restart or shutdown before. If the phone is turned off, the charge is normal.

redwire
Posts: 4
Joined: Wed Jul 26, 2017 7:10 am

Re: BlackView P2 charge very slow

Postby redwire » Fri Aug 11, 2017 10:33 am

Testing phone during 2 weeks - problem is permanent. Good solution is reboot phone before charging. Before reboot charging current is 0.43A, after reboot 1.47A from original charger.


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